Construction Administration SME – SaaS & Industry Expert

About Design.efficiently

Design.efficiently is a Design Process Platform built for the construction and design industry. We simplify, structure, and streamline the design process from concept to build, empowering teams to collaborate efficiently and eliminate costly errors.

By centralizing every design decision, selection, and specification in one place, our platform becomes the single source of truth for builders, designers, and project stakeholders. This reduces friction, prevents miscommunication, and ensures projects are delivered on time and on budget.

At its core, Design.efficiently is built to help teams work smarter, move faster, and deliver better results.

We are seeking a highly experienced Construction Administration Subject Matter Expert (SME) to support the development of our industry-leading SaaS platform, design.efficiently. This role bridges construction knowledge with technology, working closely with internal teams and clients to ensure that our tools meet the real-world needs of design and construction professionals.

The ideal candidate brings hands-on experience in residential, commercial, and hospitality construction administration, and is passionate about improving workflows, reducing admin, and streamlining communication between design and build teams.
We are a remote only company, with teams members across the globe. This position is a USA Based position, expertise required in the USA Construction Industry.

• Serve as the subject matter expert (SME) for construction administration processes across residential, commercial, and hospitality sectors.
• Collaborate with product and engineering teams to shape platform features, data structure, workflows, and terminology.
• Engage with clients (designers, developers, contractors) to capture pain points, validate feature direction, and guide implementations.
• Create internal documentation and training content including best practices, onboarding guides, playbooks, and help center material.
• Lead internal training sessions to upskill cross-functional teams (development, support, sales).
• Stay current on industry trends, code changes, and real-world construction documentation needs
• Help ensure platform aligns with industry-standard drawings, schedules, submittals, RFIs, and spec protocols.

Requirements

• 5+ years of experience in construction administration (CA), ideally spanning residential, commercial, and hospitality projects.
• Deep knowledge of drawings, specs, RFIs, submittals, change orders, and construction documentation workflows.
• Comfortable working with design teams, general contractors, subcontractors, and owners.
• Strong communication and documentation skills; ability to translate technical processes into training content.
• Tech-savvy; able to work with product teams to shape and test features (no coding required).
• Experience with SaaS, construction software, or BIM platforms is a plus.
• Previous experience in training, education, or platform onboarding is a bonus.

• Worked on both high-end custom homes and commercial multi-unit/hospitality projects.
• Familiar with tools like Procore, Bluebeam, Revit, BIM360, or Buildertrend.
• Experience in developing or scaling software tools for the construction industry.
• Strong interest in tech-forward construction workflows and reducing admin burden.

• Be part of a mission-driven team reinventing how design and construction teams work.
• Work remotely with high autonomy and collaborate with senior leaders across product, engineering, and marketing.
• Help shape a product used by real design and construction teams every day.
• Competitive salary and benefits