Connectivity Solutions Specialist

Posted Yesterday
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Naples, FL, USA
In-Office
Senior level
Information Technology
The Role
Drives sales and revenue growth for connectivity services through personalized in-home consultations, stakeholder communication, upselling, and product education. Serves as a technical expert in sales meetings, analyzes customer and industry information, identifies opportunities, and represents Hotwire offerings across service communities. Requires telecommunications experience, technical knowledge, project management capability, and strong collaboration and communication skills.
Summary Generated by Built In

The Connectivity Solutions Specialist is responsible for combining technical expertise with sales skills to improve revenue and market presence while providing customers with cutting – edge technology within Hotwire service communities. This is a key role in meeting revenue and penetration targets tailored to each community, campaign and drive growth and success for Hotwire.

RESPONSIBILITIES:

  • Conduct personalized in-home consultations for every customer, focusing on driving sales and revenue growth.

  • Drive continuous communication with property stakeholders and ensure focus on sales opportunities and revenue growth.

  • Analyze and present information in a manner that facilitates decision making.

  • Identify additional sales opportunities and drive upsell prospects.

  • Participate in sales meetings as technical expert.

  • Serve as Product Ambassador, educating customers on Hotwire’s offerings and drive sales across all lines of business.

  • Analyze industry trends and technological advancements to remain current and competitive.

  • Other duties as assigned by Supervisor.

MINIMUM QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

  • Bachelor’s degree or equivalent experience, preferably in a technical field, business, or marketing.

  • Minimum of 5 years’ experience in telecommunications or related technical field.

  • Proven track record of successful project management.

  • Knowledge of cable and telecommunications products and services preferred.

  • Ability to work cooperatively as a member of a team including cross functional teams and display interpersonal awareness.

  • Ability to interact and support Executive Leadership team.

  • Excellent organizational and administrative skills.

  •  Industry-related experience preferred.


BENEFITS:

We truly appreciate and value all our employees and show our appreciation by offering a wide range of benefits, including:

  • Comprehensive Healthcare/Dental/Vision Plans
  • 401K Retirement Plan with Company Match
  • Paid Vacation, Sick Time, and Additional Holidays (including your Birthday!)
  • Paid Volunteer Time
  • Paid Parental Leave
  • Hotwire Service Discounts – for employees who live on a property serviced by Hotwire.  Discounted service offerings are provided for high-speed internet, video service, phone, and security service
  • Employee Referral Bonuses
  • Exclusive Entertainment Discounts/Perks

Hotwire provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Skills Required

  • Bachelor's degree or equivalent experience
  • At least 5 years of experience in telecommunications or a related technical field
  • Proven track record of successful project management
  • Ability to work cooperatively on cross-functional teams
  • Strong interpersonal awareness and communication skills
  • Ability to interact with and support executive leadership
  • Excellent organizational and administrative skills
  • Knowledge of cable and telecommunications products and services
  • Industry-related experience

Hotwire Communications Ltd Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Hotwire Communications Ltd and has not been reviewed or approved by Hotwire Communications Ltd.

  • Leave & Time Off Breadth — Paid vacation/PTO, sick time, holidays (often including a birthday day) and floating days are offered, with paid volunteer time also available. PTO amounts can increase with tenure, though practices may vary by team.
  • Parental & Family Support — Paid parental leave is included, with family-supportive options such as family medical leave and, in some materials, adoption assistance. These provisions are highlighted as part of the standard package.
  • Retirement Support — A 401(k) with company match is part of the package, with references to a safe‑harbor structure in some descriptions. The match is characterized as decent.

Hotwire Communications Ltd Insights

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The Company
HQ: Fort Lauderdale, FL
869 Employees
Year Founded: 2000

What We Do

Hotwire Communications is one of the nation’s leading providers of fiber optic telecommunications services specializing in delivering its advanced suite of services to unique market segments. Through its Fision® Home, Fision® Work, Fision® Stay, Fision® U, Fision® Encore and Fision® Govt market verticals Hotwire Communications provides advanced, customized, fiber optic telecommunications services to residential, commercial, hospitality and campus environments. The Hotwire Communications team has been providing telecommunications services since 2000, and Hotwire has been providing fiber based telecommunications services since 2005. Fision Home - We bring a 1 Gbps dedicated connection to each door, over 600 channels of cable TV, premium channels, Video On Demand, and HD content. Fision Work – Full range of commercial products for businesses of all sizes. Metro Ethernet, data collocation, business control and commercial phone products including hosted PBX Fision Stay – Full service provider for hotels offering guests the same entertainment features they enjoy at home as well as premium hospitality features allowing guests to experience the next generation of hotel technology. For the hotel staff we have admin & management tools to make managing the guest experience seamless. Fision U – Fiber optic delivery to every community to offer Gigabit speed capabilities, both wired and wireless models, and digital and HD channels with no box needed in affordable, bundled solutions.

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