The Role
Configure, deploy, diagnose and repair mobile devices per customer specifications. Install and manage operating systems (Windows, iOS, Android), run PC-based test programs, document repairs, and maintain service management systems and databases. Work independently and collaboratively in a fast-paced environment following written procedures.
Summary Generated by Built In
The Configuration Specialist will work on our team to configure device settings and install applications on mobile devices - smartphones, tablets and more.
Essential Functions
- Adjust, calibrate, configure and deploy devices per customer specifications
- Install operating systems and software; Windows, iOS, and Android
- Diagnoses, tests and repairs malfunctioning devices
- Must be capable, and comfortable with operating various PC base test programs, documenting repairs, and utilizing our database to log his/her work.
- Must be organized and detailed oriented.
- Must be a problem solver and have a positive approach to every challenge
- Self-motivated and ability to work in a fast-paced environment
- Must be able to follow written instructions
- Maintain and update of our service management systems used in creating service request orders
Qualifications
- Successful candidates are resourceful individuals who will always be looking for opportunities to make processes more efficient.
- Experience working with mobile devices; tablets, smartphones, etc.
- Expertise with Operating Systems – knowledge of installing, deleting, and creating partitions.
- Ability to cooperate with others to give and receive information both verbally and in writing / via email.
- Ability to apply knowledge and work independently as needed.
- Must maintain regular and reliable attendance to the satisfaction of management
- Ability to operate a computer and other position related technologies
- Must be able to work flexible hours as needed
- Must be able to clearly and confidentially communicate with TRG employees and other stakeholders
- Must adhere to all TRG Values at all times
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Skills Required
- Experience working with mobile devices (tablets, smartphones, etc.).
- Expertise with operating systems, including installing, deleting, and creating partitions.
- Ability to install operating systems and software for Windows, iOS, and Android.
- Adjust, calibrate, configure and deploy devices per customer specifications.
- Diagnose, test and repair malfunctioning devices.
- Operate PC-based test programs, document repairs, and log work in a database.
- Maintain and update service management systems used to create service request orders.
- Organized and detail oriented.
- Problem solver with a positive approach to challenges.
- Self-motivated with ability to work in a fast-paced environment.
- Ability to follow written instructions.
- Ability to give and receive information verbally and in writing (including email).
- Ability to work independently as needed.
- Maintain regular and reliable attendance.
- Ability to operate a computer and other position-related technologies.
- Ability to work flexible hours as needed.
- Ability to communicate clearly and confidentially with employees and stakeholders.
- Adhere to company values at all times.
Am I A Good Fit?
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.
Success! Refresh the page to see how your skills align with this role.
The Company
What We Do
TRG is a global managed services provider that manages the full lifecycle of every enterprise endpoint. As a device agnostic leader, we don’t just sell you devices. We manage the full endpoint experience. Learn more at www.trgsolutions.com.
