POSITION SUMMARY
As a Configuration Engineer, you will configure and deliver Clearion Web and Mobile applications for
customer projects, working closely with Business Analysts, Product, Engineering, GIS, Customer Support,
and QA. This role is built for QA professionals: you bring 3+ years of hands-on QA experience, and we
train you in Clearion configuration. You will start with standard configuration tasks while learning the
Clearion platform and progressively take ownership of more complex customer implementations.
ESSENTIAL JOB FUNCTIONS
• Configure Clearion Web and Mobile applications using Clearion Studio Configuration tool and VS Code, implementing and maintaining solutions that meet product requirements and ensure consistency and quality across all projects.
• Apply your QA skills to test and validate configurations, to troubleshoot and investigate configuration issues, partnering with Business Analysts, Product, Engineering, GIS, Customer Support, and QA as needed.
• Participate in requirements and business flow review sessions with BAs and the Product team to provide configuration expertise and support.
• Follow the team's established workflows and standards, proactively flagging and suggesting improvements as needed.
• Deliver configuration tasks on time, managing priorities to meet project deadlines, and proactively communicate blockers, risks, and delivery timelines to the team and relevant stakeholders.
• Proactively identify and propose configuration and testing improvements, maintain configuration and test documentation, usage guidelines and instructions to ensure team-wide transparency and knowledge sharing.
• Participate in team activities — daily standups, retrospectives, planning sessions, project meetings, and training sessions — as an active, engaged team member.
Requirements
Key Competencies:
• Configure software using Clearion Studio and VS Code with precision and attention to detail.
• Apply QA mindset to test and validate implemented configurations, ensuring they meet quality standards before delivery.
• Work independently with minimal supervision while keeping stakeholders informed.
• Take ownership of your tasks, escalating blockers promptly and handing off with enough context for others to act, while staying accountable for the result.
• Adapt to changes in configuration tooling and product roadmap priorities.
Skills & Experience:
• 3+ years of hands-on experience in web and mobile application quality assurance, including functional and regression testing.
• Hands-on skills with DevTools, HTML, XML, JSON, and SQL.
• Familiarity with VS Code and Git is preferred.
• Hands-on experience with Jira and Confluence.
• Experience working in Agile environments.
• Strong analytical and problem-solving skills.
• Strong communication skills with the ability to collaborate effectively in a distributed, international team environment.
• Upper-Level Intermediate English at a minimum (spoken and written).
• Basic JavaScript knowledge is a plus.
• Familiarity with Arcade, GIS/ArcGIS is a plus.
Benefits
- Paid Time Off
- Work From Home
- Training & Development
Skills Required
- 3+ years of hands-on experience in web and/or mobile application quality assurance, including functional and regression testing
- Hands-on skills with DevTools, HTML, XML, JSON, and SQL
- Hands-on experience with Jira and Confluence
- Experience working in Agile environments
- Strong communication skills for collaboration in a distributed, international team environment
- Upper-Level Intermediate English proficiency, spoken and written
- Detail-oriented and self-driven, with the ability to manage multiple configuration tasks simultaneously
- JavaScript knowledge and front-end development experience
- Familiarity with VS Code, Git, and Bitbucket
- 1-2 years of experience configuring or supporting enterprise web/mobile applications
What We Do
ARCOS provides SaaS solutions to solve resource management challenges that companies face. The ARCOS Resource Management platform helps customers plan, respond, restore, and report actions taken during normal operations or unplanned service interruptions. Using ARCOS, utilities, airlines, manufacturers, and industrial facilities improve response time and improve the efficiency of resources while improving customer satisfaction. As a SaaS solution provider, the nation's most progressive critical infrastructure companies have chosen ARCOS as a mission-critical component of their operation to ensure compliance and consistency with their callout business rules governed by bargained agreements. The ARCOS System not only improves operational efficiency, but it also provides a quantitative return-on-investment, saving O&M budget by improving restoration time, eliminating unnecessary overtime, streamlining daily employee scheduling shortages due to after-hours emergency work, and providing comprehensive performance reporting and troubleshooting metrics. #resourcemanagement #emergencyreponse #mutualassistance #damageassessment #crewmanagement #fieldservicemobility #fieldservicemanagement
