Conference Services and Commons Desk Operations Scheduler

Posted 19 Days Ago
Be an Early Applicant
University Park, PA, USA
In-Office
Entry level
Edtech
We are one community impacting many. We Are Penn State.
The Role
Schedule and manage student staff shifts for Conference Services and Commons Desk Operations, communicate policies during scheduling sessions, process attendance documentation and point allocations, coordinate with CDO management on workforce issues, and escalate complex scheduling challenges.
Summary Generated by Built In
APPLICATION INSTRUCTIONS:
  • CURRENT PENN STATE EMPLOYEE (faculty, staff, technical service, or student), please login to Workday to complete the internal application process. Please do not apply here, apply internally through Workday.
  • CURRENT PENN STATE STUDENT (not employed previously at the university) and seeking employment with Penn State, please login to Workday to complete the student application process. Please do not apply here, apply internally through Workday.
  • If you are NOT a current employee or student, please click “Apply” and complete the application process for external applicants.

 

Approval of remote and hybrid work is not guaranteed regardless of work location. For additional information on remote work at Penn State, see Notice to Out of State Applicants.

 

JOB DESCRIPTION AND POSITION REQUIREMENTS

Job Overview: Schedulers play a vital role in the communication between the student workforce and the management team. Success in this position requires the candidate to uphold strong ethical and moral values, as they can impact the work experience for hundreds of employees across the operation. 

Hours: Weekly hours are based on operational needs: 24 hours/week, Shift days/times flexible but must include hours on a weekend day

Responsibilities and duties: Communicate organizational practices to new hires during the scheduling session. Schedule student staff according to both the operational needs and the employee’s availability. Answer attendance inquiries from students and input student documentation into the scheduling system. Allocate points when necessary when proper call-off procedures are violated. Meet with Commons Desk Operations(CDO) Management team members and provide updates about the student workforce. Direct second-tier scheduling challenges to CDO Management Team when necessary. 

Qualifications: Ability to communicate professionally; both written and verbal. Must have at least one year remaining of their degree program. Strong organizational skills. Must be punctual, get along well with people, be willing to work with diverse individuals. 

Preferred Qualifications: Experience working as a Common Desk Clerk or Student Manager and experience editing and maintaining a web-based scheduling system. Related Majors: Hospitality Management; Labor and Employment Relations (LER); Business Management; Psychology and many others.

 

BACKGROUND CHECKS/CLEARANCES

Employment with the University will require successful completion of background check(s) in accordance with University policies.

 

 

 

CAMPUS SECURITY CRIME STATISTICS

Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act and the Pennsylvania Act of 1988, Penn State publishes a combined Annual Security and Annual Fire Safety Report (ASR). The ASR includes crime statistics and institutional policies concerning campus security, such as those concerning alcohol and drug use, crime prevention, the reporting of crimes, sexual assault, and other matters. The ASR is available for review here.

 

EEO IS THE LAW

Penn State is an equal opportunity employer and is committed to providing employment opportunities to all qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are unable to use our online application process due to an impairment or disability, please contact 814-865-1473.

 

Penn State is committed to and accountable for advancing equity, respect, and belonging. We embrace individual uniqueness, as well as a culture of belonging that supports equity initiatives, leverages the educational and institutional benefits of inclusion in society, and provides opportunities for engagement intended to help all members of the community thrive. We value belonging as a core strength and an essential element of the university’s teaching, research, and service mission.

 

Federal Contractors Labor Law Poster

PA State Labor Law Poster

Penn State Policies

Copyright Information

Hotlines

Skills Required

  • Ability to communicate professionally, both written and verbal
  • Must have at least one year remaining in degree program
  • Strong organizational skills
  • Punctuality and ability to work well with diverse individuals
  • Availability to work flexible shifts (24 hours/week) including a weekend day
  • Experience working as a Commons Desk Clerk or Student Manager
  • Experience editing and maintaining a web-based scheduling system
  • Successful completion of background check(s)

Penn State University Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Penn State University and has not been reviewed or approved by Penn State University.

  • Retirement Support Employer contributions to SERS and the TIAA Alternate Plan are described as significant, with supplemental retirement options available. Feedback suggests these choices and contributions create strong long‑term value.
  • Leave & Time Off Breadth Full‑time employees accrue over 24 sick and vacation days annually, with additional university holidays and a winter break. Feedback suggests this depth of leave supports work–life balance.
  • Inclusive Benefits Coverage A 75% tuition discount extends to employees, spouses, and dependent children up to age 26 across resident instruction, World Campus, and Penn College courses. Feedback suggests this broad eligibility meaningfully enhances total rewards, especially for families.

Penn State University Insights

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The Company
HQ: University Park, PA
31,771 Employees
Year Founded: 1855

What We Do

There’s a reason Penn State consistently ranks among the top one percent of the world’s universities. Across 24 campuses, our nearly 88,000 students and 17,000 faculty and staff know the real measure of success goes beyond the classroom—it’s the positive impact made on communities across the world. From access to state-of-the-art resources to interdisciplinary pursuits in collaborative atmospheres, a Penn State degree is more than an education. The experiences and knowledge gained here will form the foundation for the lives our students build. Their contributions to the world begin with a Penn State degree. We Are Penn State.

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