The Role
Provides technical assistance to information systems users by testing applications, documenting procedures, troubleshooting technical issues, and resolving hardware and application problems. Supports Windows client-server environments, printers, basic network configurations, and hardware/software operations while coordinating with end users and maintaining confidentiality.
Summary Generated by Built In
Day (United States of America)
Qualifications:
1. Bachelor's Degree in Information Technology and/or a related field preferred. An equivalent combination of relevant education and experience may apply.
2. Experience in configuring, troubleshooting, maintaining and managing client server technology in Windows environment preferred.
3. Knowledge of Windows OS, printers, basic network configuration and hardware/software support.
4. Must demonstrate excellent communication skills, both written and verbal required.
5. Diplomacy, tact, organizational skills, office skills and confidentiality are a must.
Department:
100 - 823400 TG - Information Technology - Help Desk
Position Description:
Qualifications:
1. Bachelor's Degree in Information Technology and/or a related field preferred. An equivalent combination of relevant education and experience may apply.
2. Experience in configuring, troubleshooting, maintaining and managing client server technology in Windows environment preferred.
3. Knowledge of Windows OS, printers, basic network configuration and hardware/software support.
4. Must demonstrate excellent communication skills, both written and verbal required.
5. Diplomacy, tact, organizational skills, office skills and confidentiality are a must.
Skills Required
- Bachelor's degree in Information Technology or a related field
- Equivalent combination of relevant education and experience may apply
- Experience configuring, troubleshooting, maintaining, and managing client-server technology in a Windows environment
- Knowledge of Windows operating systems, printers, basic network configuration, and hardware/software support
- Excellent written and verbal communication skills
- Diplomacy, tact, organizational skills, office skills, and confidentiality
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The Company
What We Do
Terrebonne General Health System is a nationally recognized, public, non-profit healthcare organization providing state-of-the-art technology and advanced services. It operates a 321-bed acute care facility offering a wide range of services, including a Women’s Center, cancer care, outpatient surgery, diagnostic imaging, inpatient and outpatient rehabilitation, and emergency care services, serving the tri-parish area of Terrebonne, Lafourche, and St. Mary parishes.
