Torch Technologies
Thank you for your interest in employment with Torch Technologies. We are a 100% employee-owned, Certified Great Place To Work and named Best Places to Work in Huntsville/Madison County, headquartered in Huntsville, AL with over 1200 employee-owners. Our team provides superior research, development, and engineering services to the Federal Government and Department of Defense. As one of the nation’s top 100 defense companies, the services we provide directly support the men and women who serve our country. Our corporate mission sums up the pride our employee-owners take in the work we do: “Lighting the Pathway of Freedom”. And, as a Certified Evergreen ESOP, we have made the commitment to grow and sustain our company for the next 100 years! Come grow with us!
Torch Technologies is seeking a Computer Systems Administrator to join a team to assist the 23rd Electronic Warfare Squadron, 350th Spectrum Warfare Wing (350 SWW), at Eglin AFB, Florida. The 350 SWW is the technical focal point for all electronic warfare (EW) support of warfighter systems for the Combat Air Forces (CAF). The mission of the 350 SWW is to develop and test mission data (MD) to defeat enemy radar and infrared guided missile systems, thus enhancing aircrew and aircraft survivability in combat. This mission includes operational EW testing, MD development/validation/verification, force development evaluation execution and facilitating foreign materiel exploitation.
As a Computer Systems Administrator your duties will include the following, but are not limited to:
Assist in providing System and Network Administration Support for client systems in both Collateral and SAP environments
Provide foundational user support for SAP applications, including troubleshooting common access and transaction issues; manage and provide technical support for Communications Security (COMSEC) equipment, such as TACLANEs and ViPERs, and perform COMSEC manager duties; and proactively identify process inefficiencies and recommend solutions for improvement.
Serve as a front-end SharePoint Site Designer/Power User to manage and support collaboration sites, lists, libraries, and user permissions
Resolves IT support requests, diagnosing and resolving hardware, software, and network issues
Communicates with users on service request status and updates IT trouble tickets
Strong technical knowledge of DoD enterprise networks, client computing environments, and cybersecurity compliance requirements
Performs system installation, configuration, patching, and maintenance to ensure system availability, integrity, confidentiality, and compliance
Experience with COMSEC devices and responsibilities, including TACLANEs, ViPERs, key management, and COMSEC manager duties
Maintains and administers networked systems to ensure defined performance levels and operational readiness
Installs, configures, and maintains software and hardware supporting operational infrastructure
Coordinates across multiple organizations to resolve complex technical issues and ensure system interoperability
Provides first-line support for account management, applications, and peripherals
Experience with Linux and Windows system administration, including scripting, configuration, and troubleshooting
Experience with Active Directory, Group Policy, and enterprise account/permission management
Familiarity with system monitoring, logging, backup and recovery procedures, and documentation best practices
Understanding of virtualization technologies and core networking fundamentals (DNS, DHCP, VLANs, routing)
Additional Duties Required for SAP Environments:
Manages classified information systems in accordance with SAP security policies, directives, and accreditation requirements
Supports RMF activities for SAP systems, including maintaining system baselines, security controls, and configuration documentation
Reviews and maintains audit logs, ensuring audit mechanisms are active, protected, and compliant with SAP requirements
Manages and controls removable media in accordance with SAP policy, including tracking, sanitization, labeling, and secure storage
Manages privileged accounts and enforces least‑privilege access in SAP environments, including periodic access reviews
Applies patches and system changes in accordance with SAP change control and security review procedures
Supports ISSO/ISSM with system security documentation, inspections, audits, POA&Ms, and accreditation activities
Coordinates with SAP security personnel for system access, equipment movement, and facility controls
Supports incident response activities, including reporting, containment, recovery, and documentation for SAP systems
Job Requirements:
U.S. Citizenship
Bachelor's degree in Information security, computer information systems, or a related field, such as IT, science, or engineering. A High School Diploma plus 6 years of applicable experience or an Associate's degree with 4 years of relevant experience will meet the education qualification in lieu of BS degree.
At least 3 years' relevant experience
Experience with COMSEC, including devices such as TACLANEs, ViPERs, Key Management.
Experience with enterprise software management for large organizations
Ability to effectively communicate between multiple organizations to resolve technical issues
Must have a Secret clearance with the ability to obtain a Top Secret clearance, due to the sensitivity of customer related requirements.
Ability to operate effectively in both Collateral and SAP environments, adhering to all security, access, and handling requirements
Possess proper and current information assurance certification to perform information assurance functions in accordance with DoD 8140 Cyber Workforce Qualification requirements, including:
Completion of required baseline training for the System Administrator work role
Possession of an approved DoD 8140‑aligned certification appropriate for the Intermediate proficiency level (e.g., Security+, CCNA, Linux+, or other role‑approved certifications as defined by the organization’s 8140 implementation guidance)
Continuing education and professional development consistent with DoD 8140 requirements for maintaining work role proficiency
Preferred Skills:
Strong communication and customer service skills; able to clearly explain technical concepts to non‑technical users
High‑level knowledge of commonly used enterprise software, hardware, and network configurations
Strong troubleshooting background with ability to gather and analyze data to isolate root causes
Able to modify configurations, settings, and permissions to resolve system issues
Capable of installing or updating software, hardware drivers, and system components
Proficient in Linux operating systems, including scripting, system configuration, and troubleshooting
Experience maintaining, installing, configuring, and troubleshooting multiple networks and enterprise environments
Schedule: 40 Hrs/week
Work Location: Eglin AFB, FL
Travel: yes, 5-10%
Relocation Assistance Available: No
Position Contingent Upon Award of Contract: No
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Benefits:
Torch Technologies is proud to offer a stable and professional work environment, a competitive salary, and an excellent, comprehensive benefit package including: ESOP participation, 401(k) match and safe-harbor contribution, medical, dental, vision, life insurance, short-term disability, long-term disability, flexible spending accounts, Health Saving Accounts and Health Reimbursement Accounts, EAP, education assistance, paid time off, and holidays.
Applying to Torch Technologies:
Only those candidates invited for an interview will be contacted. Employment at Torch Technologies is contingent upon the successful completion of a comprehensive background check.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, citizenship, ancestry, marital status, protected veteran status, disability status or any other status protected by federal, state, or local law. Torch Technologies, Inc. participates in E-Verify.
If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access Careers Link as a result of your disability. You can request reasonable accommodations by sending an email to [email protected]. Thank you for your interest in Torch Technologies.
Top Skills
What We Do
Founded in October 2002, Torch is a 100% employee-owned business headquartered in Huntsville, Alabama.
Our commitment to our employees results in a retention rate well over 90% and helps ensure our customers experience a stable work force. Our outstanding fringe benefits package helps recruit, retain and sustain our workforce.
Torch has received national and local recognition for its business performance, workplace environment, and ethical business practices. In 2021, Torch was named one of the Best Workplaces in Consulting & Professional Services for the sixth year by Great Place to Work. Torch was also recognized as the 2021 ESOP Company of the Year by the New South Chapter of The ESOP Association for a second time. Torch was a recipient of the 2021 James S. Cogswell Outstanding Industrial Security Achievement Award by the DCSA. Bloomberg Government also listed Torch in its annual “Top 200” for the fifth year. In 2020, Torch became the only four-time recipient of the Better Business Bureau’s Torch Award for Business Ethics in the North Alabama region. Great Place to Work named Torch one of the country’s Best Workplaces for Parents, and Great Place to Work and Fortune named Torch one of the country’s Best Workplaces for Millennials in 2020. Torch was also ranked on the Inc. 5000 list for the fourteenth consecutive year in 2020. Washington Technology listed Torch in its “Top 100” Government Contractors ranking for the sixth consecutive year. Torch was also selected for a 2020 Colorado Springs Business Journal “Best in Business” award. In 2019, Torch was ranked on the Entrepreneur 360 list for the third consecutive year. In 2018, Great Place to Work and Fortune magazine named Torch a Best Medium Workplace for the third consecutive year. Torch was also named a winner of the 2018 Best Places to Work in Huntsville award for the fifth time. In 2016, Torch was named one of America’s Best Small Companies by Forbes.
