Computer Support Intern

Posted 3 Days Ago
Be an Early Applicant
Princeton, NJ, USA
In-Office
20-20 Hourly
Internship
Other • Professional Services
The Role
Provides frontline IT support for desktop computers, mobile devices, printers, wireless connectivity, VPN clients, email, and productivity software. Assists with equipment tracking, support-request logging, physical computer setup, documentation, and IT projects. Requires troubleshooting experience with Windows or Mac OS, current undergraduate enrollment, strong communication, organization, reliability, and willingness to learn. The role is paid at $20 per hour and requires lifting up to 40 pounds.
Summary Generated by Built In

Description

Position Summary

This paid internship offers a unique opportunity to work alongside experienced IT professionals and support a vibrant community of scholars from around the world. You’ll gain hands-on experience with a wide variety of technologies and play a key role in ensuring smooth day-to-day operations for our users

Requirements

Essential Job Duties

• Technical Support: Provide front-line support for desktop systems (Mac/

PC), mobile devices, networked printers, wireless connectivity, VPN clients,

email, and productivity software.

• Equipment Management: Assist with tracking IT equipment and

accurately logging support requests to maintain up-to-date records

• Physical Setup: Move and set up desktop computer equipment between

offices as needed, using a cart or manual lifting.

• Project Participation: Collaborate on IT projects and initiatives as

opportunities arise

• Documentation: Help create and update online support resources and

documentation for end users.

• Additional Tasks: Take on other duties as assigned to support the IT team’s

mission.

Minimum Qualifications

• Prior experience troubleshooting either Windows or Mac OS desktop

systems.

• Current undergraduate student (freshman, sophomore, or junior) enrolled

at an accredited institution

• Strong communication skills—both verbal and written.

• Problem-solving mindset and eagerness to learn new technologies.

• Reliable and organized, with the ability to manage multiple tasks and

requests.

Preferred Qualifications

• Available to work at least 8 hours per week during the academic year, within

standard business hours (8 AM–5 PM, weekdays).

• Able to start within one month of offer.

Why Join Us?

• Hands-on experience with a broad range of IT systems and software.

• Mentorship from experienced IT professionals.

• Flexible scheduling to accommodate your academic commitments.

• Opportunity for growth—internship may extend into the summer.

Working Conditions

  • Ability to lift 40 pounds.
  • Must be able to remain in a stationary position for prolonged periods of time.

The Institute for Advanced Study retains the right to change or assign other duties to this position at any time.

To perform this role successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions.

The hourly pay rate for this position is $20.

The Institute for Advanced Study is an Equal Opportunity Employer.

Skills Required

  • Prior experience troubleshooting Windows or Mac OS desktop systems
  • Current undergraduate student enrolled at an accredited institution
  • Strong verbal and written communication skills
  • Problem-solving mindset and eagerness to learn new technologies
  • Reliable and organized, with the ability to manage multiple tasks and requests
  • Ability to work at least 8 hours per week during the academic year within standard weekday business hours
  • Ability to start within one month of offer
  • Ability to lift 40 pounds
  • Ability to remain stationary for prolonged periods of time
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The Company
495 Employees
Year Founded: 1930

What We Do

The Institute for Advanced Study (IAS) is an independent, nonprofit center in Princeton, New Jersey, devoted to curiosity-driven basic research. Founded in 1930, IAS hosts permanent faculty and visiting Members across four schools—Historical Studies, Mathematics, Natural Sciences, and Social Science—supporting scholars who pursue independent theoretical research without degree programs or formal teaching obligations.

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