Our Company
Changing the world through digital experiences is what Adobe’s all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences! We’re passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen.
We’re on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours!
The Omnichannel Engineering Team builds and manages the core platform that powers seamless customer-support interactions across all communication channels — including chat, phone, email, and social. The team ensures reliability, scalability, and intelligent routing of conversations while integrating advanced analytics and AI to enhance both customer and agent experiences. They serve as the backbone of the organization’s global call center operations, enabling consistent, connected, and efficient support journeys.
What you'll do
- Develop components and services for Omnichannel Platform.
- Develop high-performance, reliable, testable, well documented and maintainable code.
- Develop, test and deploy your own code.
- Work well both independently and collaboratively within a fast-moving development team, with clear, positive, and constructive communication.
- Grow with the support of your team and help others on the team grow by providing thoughtful feedback and uplifting those around you.
- Engage with customers to identify problems, test ideas, and refine workflows
- Work cross functionally with teams across Adobe, in different geographies.
What you need to succeed
- 7-10 years of experience with full stack software development using Front End technologies like: React JS, Redux, TypeScript, JavaScript, React Spectrum.
- Backend like: Node JS, Rest API
- Databases: dynamo DB, Mongo DB
- DevOps: AWS, Kubernetes, Docker etc.
- Hands-on experience in designing & developing complex, large scale microservices and RESTful APIs for real time responsive applications.
- Knowledge of Reactive programming (Akka/Play, Spring Web Flux), web socket programming.
- Solid foundation in software engineering process and standard methodologies (unit testing, build automation, CI/CD, Jenkins, GitHub)
- Excellent communication, problem solving, relationship building skills and a strong teammate.
- Ability to contribute anywhere in the stack and wear different hats.
- Ability to develop robust, efficient, high-quality code.
- Ability to troubleshoot and resolve problems using appropriate tools and techniques.
Education: Bachelor's Degree, or equivalent experience, in Computer Science, MIS or similar area of study, and 7 or more years previous experience in similar profile/domain.
Adobe is proud to be an Equal Employment Opportunity employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law. Learn more.
Adobe aims to make Adobe.com accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email [email protected] or call (408) 536-3015.
Top Skills
What We Do
When you join Adobe Life in Austin, you’ll immerse yourself into a world of cutting-edge technology, exceptional colleagues and meaningful work that touches millions of people everywhere.
Adobe is the global leader in digital media and digital marketing solutions. Our creative, marketing and document solutions empower everyone – from emerging artists to global brands – to bring digital creations to life and deliver immersive, compelling experiences to the right person at the right moment for the best results. In short, Adobe is everywhere, and we’re changing the world through digital experiences.
Why Work With Us
Adobe Austin embodies the culture of the Austin neighborhood around it which is diverse, enterprising and innovative.
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