Computer Hardware Tech 1

Job Summary

This position is responsible for performing hardware repairs on desk top computers, laptops, panel monitors, servers, printers, cell phones, tablets, point of sale devices, network switches and a variety of other technical devices in a warehouse environment.  The technician's responsibilities may extend to include building or configuring new hardware, installing and updating software packages, and creating and maintaining computer networks.

Full time shift:  M-F 8AM -4:30PM 

Location:  Kennesaw, GA

Pay rate:  $17 per hour

Essential Functions and Responsibilities

• Maintain and repair technological equipment or peripheral devices.
• Identify, troubleshoot and resolve or repair computer hardware and server problems as needed.
• Accurately document instances of hardware failure, repair, installation, and removal.
• Set up hardware and install and configure software and drivers.
• Provide technical assistance and resolution as necessary.
• Set up new computer systems and perform routine maintenance.
• Test repaired hardware or other equipment to confirm repair.
• Other duties as assigned.

Minimum Qualifications (Education, Experience, Skills and abilities)

• High school diploma or equivalent combination of training, education, and experience that would provide the required abilities.
• 0-1 years of experience as a computer hardware technician or similar role.
• 1-2 years professional work experience.
• Proficiency in Microsoft Office (MS Excel & MS Word)
• Must be well-versed in computer systems and network functions.
• Must successfully pass Criminal Background check and Drug screening
• Hands-on hardware troubleshooting experience.
• Ability to operate tools, components, and peripheral accessories.
• Able to read and understand technical manuals, procedural documentation, and OEM guides.
• Ability to conduct research into PC issues and products as required.
• Excellent problem-solving ability in order to fix issues and ensure functionality.
• Thorough knowledge of computer systems and IT components
• Excellent troubleshooting skills
• Dependable and Reliable.
• Ability to work well in a fast-paced environment.
• Self-motivated, hard-working individual.
• Strong interpersonal skills and positive work ethic.
• Must be detail oriented with a strong emphasis on accuracy and consistency.
• Ability to work effectively and interact with all levels of staff and departments throughout the organization.

Work Environment

Position will be performed in a warehouse environment which requires the ability to stand or sit for multiple hours in a day in a facility that is exposed to altering degrees of cold and heat. 

Physical Demands

• This position requires extended periods of time working in a warehouse facility.
• The employee frequently is required to sit, stand, stoop, kneel, or crouch.
• Requires the use of hands to handle objects and equipment. Frequent holding and grasping with the hands when loading and unloading products.
• Duties will require the ability to routinely lift 20 lbs., and occasionally greater than 35 lbs. and/or move objects that weigh more than 45lbs.
• Specific vision abilities required for this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust and focus.
• Exposure to bright lights, extreme temperatures, loud noise, dust or odor.