Compliance - Technology Operational Risk Management Director (Cloud Technology & Cyber) - Executive Director

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Tampa, FL, USA
Hybrid
Financial Services
We’re one of the world’s biggest technology-driven companies
The Role
Job Description
Job Description
Bring your expertise to JPMorgan Chase. As part of Risk Management and Compliance, you are at the center of keeping JPMorgan Chase strong and resilient. You help the firm grow its business in a responsible way by anticipating new and emerging risks and using your expert judgement to solve real-world challenges that impact our company, customers and communities. Our culture in Risk Management and Compliance is all about thinking outside the box, challenging the status quo and striving to be best-in-class.
As a Technology Operational Risk Management Director, you will need to possess subject matter expertise in Public and Private Cloud technology domains. You will perform independent risk assessments on the platforms, tools and supporting systems used to deliver these technologies to businesses at the firm. You will proactively identify areas of emerging technologies that introduce operational risk and have a good understanding of third-party risks as applied to the technology used.
In this role, you will have the opportunity to join the Tech & Cyber Operational Risk Management team that is responsible for the successful implementation and execution of the Compliance, Conduct, and Operational Risk (CCOR) Tech & Cyber framework within JP Morgan. You will provide 2 nd Line of Defense challenge and oversight to our technology and cybersecurity partners. You will need to be a multi-disciplined forward-looking technologist and risk manager with diverse background and experiences in several cyber security and technology operations and the development of corresponding control systems.
Job Responsibilities
  • Perform oversight of operational risks through reviews of global and regional technology/ cyber security processes and controls for the firm's used of public and private cloud.
  • Keep abreast of current technology trends, vulnerabilities, and emerging technologies.
  • Engage with infrastructure technology teams to gain full understanding of the technology and control environment.
  • Understand third party risks as related to specific technology area of expertise.
  • Work with appropriate technology areas to identify potentially elevated risk concentrations globally and perform assessments of the corresponding inherent risks and mitigating controls. Recommend any adjustments required to meet JPMC policy, regulatory requirements, and industry best practices.
  • Participate in key technology governance forums.

Required qualifications, capabilities and skills
  • Cloud Platform Proficiency: Demonstrated hands-on experience with major public cloud providers, including Amazon Web Services (AWS), Google Cloud Platform (GCP), and Microsoft Azure.
  • Cloud Solution Architecture: Experience designing, implementing, and managing scalable, secure, and highly available application architectures tailored for cloud environments.
  • Cloud-Native Application Design: Knowledge of microservices, serverless computing, containerization, and event-driven architectures.
  • Infrastructure as Code (IaC): Proficiency with IaC tools such as AWS CloudFormation, Azure Resource Manager, and Google Cloud Deployment Manager, as well as third-party tools like Terraform or Ansible.
  • Security and Compliance: Understanding of cloud security best practices, identity and access management (IAM), encryption, network security, and compliance frameworks relevant to cloud deployments.
  • DevOps and CI/CD: Experience with DevOps practices and tools for continuous integration and continuous deployment (CI/CD) in cloud environments
  • Monitoring and Optimization: Familiarity with cloud monitoring, logging, and cost optimization tools (e.g., AWS CloudWatch, Azure Monitor, Google Operations Suite).
  • Networking in the Cloud: Knowledge of virtual networks, VPNs, load balancers, DNS, and hybrid connectivity solutions across AWS, GCP, and Azure.
  • Data Services: Experience with cloud-based databases, data lakes, and analytics services (e.g., Amazon RDS, Google BigQuery, Azure SQL Database).
  • Migration and Modernization: Experience migrating on-premises applications and workloads to public cloud platforms, including rehosting, replatforming, and refactoring strategies.

About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
About the Team
Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.
Risk Management helps the firm understand, manage and anticipate risks in a constantly changing environment. The work covers areas such as evaluating country-specific risk, understanding regulatory changes and determining credit worthiness. Risk Management provides independent oversight and maintains an effective control environment.

JPMorganChase Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JPMorganChase and has not been reviewed or approved by JPMorganChase.

  • Healthcare Strength Medical, dental, vision, and mental health coverage are comprehensive, with on-site clinics, preventive care, and specialized supports such as maternity nurse guidance and fertility treatments. Wellness activities can help offset copays and out-of-pocket costs, reinforcing the perceived strength of health benefits.
  • Retirement Support A 401(k) with dollar-for-dollar matching and additional automatic pay credits reflect strong employer-backed retirement savings. An employee stock purchase plan and related financial programs further bolster long-term financial support.
  • Leave & Time Off Breadth Paid time off, sick time, holidays, and generous parental leave are provided alongside family medical leave and adoption/fertility assistance. Additional programs like caregiver support and volunteer time off expand the breadth of time-away options.

JPMorganChase Insights

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The Company
HQ: New York, NY
289,097 Employees
Year Founded: 1799

What We Do

JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com. ©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.

Why Work With Us

Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.

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