Compliance Specialist

Arbol is a global climate risk coverage platform and FinTech company offering full-service solutions for any business looking to analyze and mitigate exposure to climate risk. Arbol’s products offer parametric coverage which pays out based on objective data triggers rather than subjective assessment of loss. Arbol’s key differentiator versus traditional InsurTech or climate analytics platforms is the complete ecosystem it has built to address climate risk. This ecosystem includes a massive climate data infrastructure, scalable product development, automated, instant pricing using an artificial intelligence underwriter, blockchain-powered operational efficiencies, and non-traditional risk capacity bringing capital from non-insurance sources. By combining all these factors, Arbol brings scale, transparency, and efficiency to parametric coverage.

About the Role

Responsible for building and maintaining compliance programs and working closely with leaders to analyze and implement changes to existing policies and procedures. Ensures company compliance with legal requirements and organizational, business, and strategic objectives.

What You'll Be Doing

• Monitor and ensure compliance with all applicable regulations, laws, and guidelines
• Manage state compliance responsibilities
• Partner with Product/Underwriting, Sales, and Operational leadership to identify and prioritize compliance needs
• Coordinate data submissions and serve as point of contact for market conduct examinations.
• Monitor progress and resolve business performance issues identified through audit processes; provide action planning and resolution recommendations
• Deliver a positive customer service experience to all internal and external parties, including current and prospective customers
• Assist in achieving overall organizational objectives and profitable growth
• Recommend process improvements aimed at ensuring best-in-class service
• Responsible for MGA audits and TPA audits as requested by leadership
• Manage complaint processes
• Act as point of contact
• Ensure complete responses to DOI complaints
• Track and maintain logs as required by states
• Manage select administrative functions
• Additional compliance responsibilities may be assigned

What You'll Need

• Bachelor’s degree from a four-year college or university
• 3-5 years experience in insurance, with experience in compliance, risk management, internal audit, or quality assurance
• Ability to read, analyze, and interpret complex documents, laws, and regulations
• Strong writing skills and ability to respond effectively to sensitive inquiries and complaints
• Proficiency in task management and tracking of key deadlines, and ability to make decisions, establish priorities, and set strategic directions
• Self-starter who takes initiative to discern and solve problems and implement resolution independently
• Ability to work collaboratively in a fast-paced, team-oriented environment

Candidates for this role must be located in the United States.

Interested, but you don’t meet every qualification?

Please apply! Arbol values the perspectives and experience of candidates with non-traditional backgrounds and we encourage you to apply even if you do not meet every requirement.

Accessibility

Arbol is committed to accessibility and inclusivity in the hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you require an accommodation to apply or interview, please contact [email protected].

Benefits

Lilypad is proud to offer its full-time employees competitive compensation and benefits in a high-growth startup. Our health benefits include comprehensive health, dental, and vision coverage to support your health. We offer PTO for you to relax and recharge.