Do you want to be part of a dynamic institution that is one of the fastest growing credit unions in the country? Become a part of the First Florida Credit Union team where our employees create a culture that enables our organization to be among one of the 100 Best Companies to Work For in Florida as designated by Florida Trend magazine for over a decade. Our employees are the critical element in fulfilling the First Florida Credit Union mission of being a thriving credit union creating value for members by deepening relationships with current members and engaging with potential members.
Also, First Florida Credit Union recognizes the importance of benefits that provide financial security for our employees and their families and is committed to providing a competitive benefits package to eligible employees.
Role:
Responsible for assigned audit functions within the Risk Management Department as well as reporting findings
to supervisor.
Essential Functions & Responsibilities:
Conduct quality control on all new accounts, dormant accounts and address changes on a
monthly basis; provide reports to branch staff and management.
Assist staff with Compliance related topics as needed.
Review various daily reports to ensure credit union policy and procedure are followed.
Process and maintain IRA files. Review daily IRA transactions for accuracy. Perform IRA task
and responsibilities with minimal errors according to federal laws and regulations. Review IRA
guidelines and stay updated on new IRA regulations.
Responsible for reviewing deceased account funds disbursements, guardianship requests,
possible fraudulent transactions, and other unusual requests. Make decisions up to established
approval limits regarding release of funds.
Responsible for SSI/Treasury Verification of Account Requests.
Assist with staff training as requested by supervisor.
Responsible for compliance with all credit union policies including the Bank Secrecy Act and
Customer Identification Program.
Perform other job related duties as assigned.
Performance Measurements:
1. Adhere to the Credit Union Service Standards in all interactions both internal and external as well as
employing CML (Creating Member Loyalty) skills.
2. Ensure departments and staff are made aware of all new changes affecting their compliance within the
required time frame as established by management.
3. Prepare the periodic reports timely, accurately and professionally.
4. Keep management informed of key operation issues affecting the department.
5. Keep informed of current fraud trends and methods to prevent loss.
6. Provide information to supervisor concerning the results of audit findings.
7. Attend assigned meetings and seminars relating to compliance/security regularly to keep abreast of trends
and changes and report findings to supervisor.
Knowledge and Skills:
Experience Three years to five years of similar or related experience.
Education (1) A two-year college degree, or (2) completion of a specialized certification or licensing,
or (3) completion of specialized training courses conducted by vendors, or (4) job-specific
skills acquired through an apprenticeship program.
Interpersonal Skills Work involves much personal contact with others inside and/or outside the organization for
the purpose of first-level conflict resolution, building relationships, and soliciting
cooperation. Discussions involve a higher degree of confidentiality and discretion,
requiring diplomacy and tact in communication.
Other Skills Must possess excellent oral and written communication skills; be detail oriented and able to
work independently.
Excellent organizational and editing skills, able to create reports using various software
systems as provided by the Credit Union.
Physical
Requirements This is sedentary work which requires the following physical activities: bending, stooping,
kneeling, crouching, sitting, walking, finger dexterity, feeling, repetitive motions, talking,
hearing and visual acuity. Specific vision abilities required for this job include close vision,
distance vision, color vision, peripheral vision, depth perception, and the ability to adjust
focus. As required or requested, may exert up to 25 pounds of force occasionally and/or a
negligible amount of force constantly to lift, carry, push, pull or otherwise move objects.
Work Environment Generally inside work with occasional exposure to weather conditions.
This Job Description is not a complete statement of all duties and responsibilities comprising the position.
Skills Required
- Three to five years of similar or related experience
- Two-year college degree, specialized certification or licensing, specialized vendor training, or job-specific apprenticeship experience
- Excellent oral and written communication skills
- Detail-oriented and able to work independently
- Excellent organizational and editing skills
- Ability to create reports using various software systems
What We Do
First Florida Credit Union is a not-for-profit, member-owned cooperative headquartered in Jacksonville, Florida, with 18 branches across the state serving over 62,000 members. The organization's guiding mission is to support its members' financial aspirations by providing affordable financial products and services with outstanding member service, adhering to the founding principle of 'people helping people' to enrich their members' lives.
