Bring your Expertise to JPMorgan Chase. As part of Risk Management and Compliance, you are at the center of keeping JPMorgan Chase strong and resilient. You help the firm grow its business in a responsible way by anticipating new and emerging risks, and using your expert judgement to solve real-world challenges that impact our company, customers and communities. Our culture in Risk Management and Compliance is all about thinking outside the box, challenging the status quo and striving to be best-in-class.
As a Senior Associate Product Analyst in the Corporate Compliance team, you will support AI-enabled transformation initiatives that improve how compliance teams work, make decisions, and deliver outcomes. You partner with stakeholders to identify opportunities, capture requirements, and translate business needs into high-quality delivery artifacts. You help connect customer pain points to product strategy, support backlog management, and measure product outcomes. You gain hands-on exposure to product management in a complex, regulated environment, with a focus on partnership, measurable results, and continuous improvement.
Job responsibilities:
- Serve as a voice of the customer by engaging stakeholders, synthesizing feedback, and helping prioritize opportunities for business value
- Develop a deep understanding of customer personas, compliance workflows, and operational challenges to identify improvement opportunities
- Identify and recommend AI-enabled solutions to improve efficiency, effectiveness, and user experience
- Elicit, capture, and validate business requirements through interviews, working sessions, and document review
- Translate business needs into structured delivery artifacts (Jira epics, user stories, acceptance criteria) aligned to product standards
- Connect customer pain points to product strategy and roadmap themes, ensuring traceability to business outcomes
- Collaborate with Product, UX, and Technology partners to drive shared understanding of scope, dependencies, and risks
- Promote consistent product management practices and high-quality delivery artifacts across the product lifecycle
- Support backlog management activities, including refinement, prioritization, and sprint planning preparation
- Assist with product discovery activities, including research, feedback synthesis, and process mapping
- Support measurement of product outcomes, adoption, and impact, and contribute to continuous improvement recommendations
Required qualifications, capabilities, and skills:
- 3 years plus of experience in product, business analysis, project delivery, or a related discipline
- Demonstrated ability to partner with stakeholders to capture requirements and translate them into structured documentation
- Strong relationship management skills, with ability to influence without authority and communicate trade-offs clearly
- Foundational understanding of Agile delivery and hands-on experience with Jira
- Excellent written and verbal communication skills, with ability to document complex needs clearly and concisely
- Ability to leverage quantitative and qualitative data to identify trends, assess needs, and measure product impact
- Ability to manage multiple workstreams, meet deadlines, and collaborate in a fast-paced environment
- Interest in and openness to adopting AI-enabled ways of working, including AI-assisted workflows
Preferred qualifications, capabilities, and skills:
- Experience writing acceptance criteria using Behavior-Driven Development formats (e.g., Given/When/Then)
- Experience in financial services, compliance, risk, controls, or a regulated environment
- Exposure to customer discovery techniques, user research, journey mapping, or voice-of-customer practices
- Experience with AI-enabled transformation initiatives, such as process automation, GenAI-assisted workflow redesign, or intelligent triage
About Us
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
Skills Required
- 3+ years experience in product, business analysis, project delivery, or related discipline
- Ability to partner with stakeholders to capture requirements and translate into structured documentation
- Strong relationship management skills; ability to influence without authority and communicate trade-offs
- Foundational understanding of Agile delivery and hands-on experience with Jira
- Excellent written and verbal communication skills
- Ability to leverage quantitative and qualitative data to identify trends and measure product impact
- Ability to manage multiple workstreams, meet deadlines, and collaborate in a fast-paced environment
- Interest in and openness to adopting AI-enabled ways of working, including AI-assisted workflows
- Experience writing acceptance criteria using Behavior-Driven Development formats (Given/When/Then)
- Experience in financial services, compliance, risk, controls, or a regulated environment
- Exposure to customer discovery techniques, user research, journey mapping, or voice-of-customer practices
- Experience with AI-enabled transformation initiatives (process automation, GenAI-assisted workflow redesign, intelligent triage)
JPMorganChase Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JPMorganChase and has not been reviewed or approved by JPMorganChase.
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Healthcare Strength — Medical, dental, vision, and mental-health coverage are broad, with wellness incentives, on-site or virtual care, and an EAP offering coaching and counseling. Plan materials emphasize accessible options, including multiple medical choices and tools to manage costs.
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Parental & Family Support — Paid parental leave extends up to 16 weeks for all parents, supplemented by paid Critical Caregiver Leave. Family resources include backup childcare via Bright Horizons, lactation support and milk-shipping, family-building assistance, and even a free five-month SNOO rental for newborns.
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Retirement Support — Retirement programs include a 401(k) with an annual company match and automatic pay credits for most employees, with a legacy pension available to earlier hires. An Employee Stock Purchase Plan at a 5% discount further supports long-term savings.
JPMorganChase Insights
What We Do
JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com. ©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.
Why Work With Us
Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.
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