Bring your expertise to JPMorganChase. As a Senior Associate in Compliance, Conduct and Operational Risk (CCOR), you will play a critical role in supporting the firm’s strength and resilience. You will provide oversight for responsible business growth by identifying and assessing new and emerging risks, applying sound judgment, and delivering innovative, risk-based solutions that support our company, clients, and communities. Our culture values strategic thinking, continuous improvement, and collaboration.
As a Compliance Risk Manager Senior Associate within the Compliance, Conduct and Operational Risk organization, you will provide second line of defense support and oversight for two critical product lines in Commercial and Investment Bank (CIB) Payments: Global Liquidity, Account Solutions & Escrow, and Embedded Finance & Solutions.
Additionally, you will play a pivotal role in maintaining a second line of defense function, fostering stakeholder relationships, including Business, Legal, Finance, Audit and other control functions, driving innovation, and ensuring a strong risk and control environment.
CIB Payments is among the world’s largest, most trusted and innovative full-service providers in one of the most dynamic and rapidly transforming spaces in financial services. In addition to providing international cash management, liquidity, commercial card cross currency, escrow solutions, merchant services and trade finance, we continue to invest in future-growth initiatives, such as blockchain, AI & ML, as well as form partnerships with rising fintechs to expand our client base and product offerings. Operating in over 160 countries and handling more than 120 currencies, CIB Payments offers specialized solutions that provide operating efficiencies and value beyond other standardized solutions available in the market. Our global product and technology platform, integrated client service model and network of operational centers enable CIB Payments to deliver a consistent set of services to clients no matter where they are across the world.
Job Responsibilities
- Support compliance and operational risk management activities across CIB Payments, aligning with firmwide objectives and regulatory expectations.
- Collaborate with business and functional stakeholders in the review and implementation of new products, services, vendor relationships, and client onboarding, ensuring robust risk and control frameworks.
- Represent Payments CCOR in control forums, business meetings, and industry events, communicating clear and compelling risk and compliance messages.
- Monitor regulatory and legislative changes, providing oversight and guidance for business implementation of new rules and regulatory requirements.
- Support second line controls to ensure compliance with relevant laws, regulations, and firm policies, contributing to continuous improvement and process efficiency.
- Review and assess new business initiatives for regulatory and operational risk implications, supporting innovative and compliant business outcomes.
- Foster cross-functional collaboration with Compliance, Operational Risk, Legal, Product, Payments, Audit, Finance, and Control Management teams, promoting knowledge sharing and continuous learning.
- Support regulatory exams, audits, and testing activities related to Payments, ensuring timely and accurate responses.
- Demonstrated capability and curiosity in using Copilot, AI, data analytics, and workflow automation tools (LLM, Tableau, Alteryx), to enhance efficiency, generate insights, and support decision-making
Required qualifications, capabilities, and skills
- 3+ years of experience in Compliance, Operational Risk, Audit, Legal, or related risk management role.
- Minimum bachelor’s degree in finance, Business or Risk related subject
- Excellent research, analytical, written, interpersonal, and communication skills, with the ability to tailor communication for diverse audiences and support positions as needed.
- Proven decision-making ability with a track record of managing multiple tasks and priorities.
- Self-starter who can drive and own their own deliverables while continuing to collaborate with the broader team.
- Sound judgment and experienced decision‑making skills; able to prioritize effectively and meet deadlines.
- Comfortable with engaging with all levels of the organization on risk and control matters.
- Proven track record designing and executing analyses utilizing AI/ML tools, aggregating risks across products, and driving issue management from root cause through remediation to closure.
Preferred qualifications, capabilities, and skills
- Familiarity with regulatory requirements and industry best practices in banking products.
- Experience with payments or financial services preferred.
- Experience in supporting change, driving innovation, and managing disruption in financial services.
About Us
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
Skills Required
- 3+ years of experience in Compliance, Operational Risk, Audit, Legal, or a related risk management role
- Bachelor's degree in Finance, Business, Risk, or a related subject
- Excellent research, analytical, written, interpersonal, and communication skills
- Ability to tailor communication for diverse audiences and support positions as needed
- Proven decision-making ability while managing multiple tasks and priorities
- Ability to independently own deliverables while collaborating with the broader team
- Sound judgment and experienced decision-making skills
- Ability to prioritize effectively and meet deadlines
- Comfort engaging with all organizational levels on risk and control matters
- Experience designing and executing analyses using AI/ML tools
- Experience aggregating risks across products
- Experience driving issue management from root cause through remediation to closure
- Familiarity with regulatory requirements and industry best practices in banking products
- Experience with payments or financial services
- Experience supporting change, driving innovation, and managing disruption in financial services
JPMorganChase Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JPMorganChase and has not been reviewed or approved by JPMorganChase.
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Healthcare Strength — Medical, dental, vision, and mental-health coverage are broad, with wellness incentives, on-site or virtual care, and an EAP offering coaching and counseling. Plan materials emphasize accessible options, including multiple medical choices and tools to manage costs.
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Parental & Family Support — Paid parental leave extends up to 16 weeks for all parents, supplemented by paid Critical Caregiver Leave. Family resources include backup childcare via Bright Horizons, lactation support and milk-shipping, family-building assistance, and even a free five-month SNOO rental for newborns.
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Retirement Support — Retirement programs include a 401(k) with an annual company match and automatic pay credits for most employees, with a legacy pension available to earlier hires. An Employee Stock Purchase Plan at a 5% discount further supports long-term savings.
JPMorganChase Insights
What We Do
JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com. ©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.
Why Work With Us
Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.
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