Compliance - Operational Risk Management Lead - Vice President

Job Description
Bring your expertise to JPMorgan Chase (the firm). As part of Risk Management and Compliance, you are at the center of keeping JPMorgan Chase strong and resilient. You help the firm grow its business in a responsible way by anticipating new and emerging risks, and using your expert judgement to solve real-world challenges that impact our company, customers and communities. Our culture in Risk Management and Compliance is all about thinking outside the box, challenging the status quo and striving to be best-in-class.
As an Operational Risk Management Lead Vice President supporting North America, J.P. Morgan Payments Line of Business (LOB) within the Compliance, Conduct and Operational Risk (CCOR) organization, you will report to a Operational Risk Director covering various products within the Payments business. You will need to have the background and knowledge base to provide second line oversight and assess compliance and operational risk in connection with new Payments products, technologies and vendor relationships. You will work with a diverse team of CCOR professionals supporting all areas around the globe, as the team works diligently to be innovative and present all business partners with thoughtful and unique solutions to the challenges they face.
J.P. Morgan Payments is among the world's largest, most trusted and innovative full-service providers in one of the most dynamic and rapidly transforming spaces in financial services. In addition to providing international cash management, liquidity, commercial card cross currency, escrow solutions, merchant services and trade finance, we continue to invest in future-growth initiatives, such as blockchain, AI & ML, as well as form partnerships with rising fintechs to expand our client base and product offerings. Operating in over 160 countries and handling more than 120 currencies, J.P. Morgan Payments offers specialized solutions that provide operating efficiencies and value beyond other standardized solutions available in the market. Our global product and technology platform, integrated client service model and network of operational centers enable J.P. Morgan Payments to deliver a consistent set of services to clients no matter where they are across the world.
Job Responsibilities

• Interact with senior business and functional stakeholders in connection with the development and implementation of new and updated products and services, new vendor relationships, and the onboarding of new clients
• Represent J.P. Morgan Payments CCOR at control forums and other business meetings
• Lead and participate in ongoing second line of defense risk assessment activities including CCOR led risk & control reviews and first line of defense projects
• Identify unmitigated or partially mitigated risks, which can result in financial, operational or regulatory risks for the firm
• Provide credible challenge to the first line of defense to ensure risk is sufficiently mitigated and issues are escalated appropriately
• Review new business initiatives and assessing their operational risk implications
• Partner with global Compliance and Operational Risk colleagues and engaging other control functions e.g. Legal, Risk, Audit, Finance and Controls

Required qualifications, capabilities and skills

• Experience in operational risk or another control function (compliance, audit, internal controls)
• Strong interpersonal and influencing skills to establish credibility with senior business and functional leads
• Strong analytical, problem-solving and organizational skills and the ability to manage several simultaneous projects
• Strong execution skills, involving project management like disciplines to ensure resolution and delivery
• Proven ability to communicate effectively at all levels both orally and in writing, including the ability to operate in a complex organizational structure
• Self-starter and strongly motivated to achieve higher standards over time
• Ability to deliver high quality results as part of a geographically dispersed global compliance team

Preferred qualifications, capabilities and skills

• Experience with payments is helpful but not required

About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
About the Team
Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.
Risk Management helps the firm understand, manage and anticipate risks in a constantly changing environment. The work covers areas such as evaluating country-specific risk, understanding regulatory changes and determining credit worthiness. Risk Management provides independent oversight and maintains an effective control environment.