Compliance, Conduct and Operational Risk (CCOR), APAC Resiliency, Vice President

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Singapore, SGP
Hybrid
Financial Services
We’re one of the world’s biggest technology-driven companies
The Role
Job Description
In this role, you'll help shape our resiliency strategy, collaborate with diverse teams, and ensure robust compliance with regulatory and internal standards. You'll be part of a dynamic environment where your expertise in risk management and technology resiliency will help safeguard our business and clients. If you're passionate about driving operational excellence and building strong risk frameworks, this is the opportunity for you.
As a Business, Operational and Technology Resiliency Risk Manager - Vice President in the Asia Pacific Compliance and Operational Risk team, you will oversee the design, implementation, and ongoing management of controls and risk management frameworks that support our ability to respond to disruptive events. You will work closely with business, control, and technology stakeholders to ensure compliance with regulatory, legal, and internal standards, and foster a strong culture of resiliency and risk management across the region.
Job Responsibilities:
  • Drive identification, assessment, and management of resiliency risks, including technology, cyber, and third-party risks, in collaboration with global and APAC stakeholders.
  • Support and challenge the design, execution, and evaluation of controls mitigating resiliency risks.
  • Oversee risk identification for business and technology initiatives impacting resiliency in APAC.
  • Monitor and evaluate the effectiveness of resiliency controls, identify gaps, and recommend enhancements.
  • Provide subject matter expertise and oversight of technology resiliency testing activities, including scenario analysis and recovery drills.
  • Participate in governance forums, providing oversight and credible challenge to resiliency risk management.
  • Maintain awareness of regulatory changes, emerging risks, and industry best practices, and incorporate them into risk assessments.
  • Support responses to regulatory exams, inquiries, and internal audits.
  • Build and maintain strong relationships with stakeholders across business, control, and technology teams. Facilitate cross-functional collaboration and drive alignment on resiliency objectives.
  • Design and propose resiliency risk scenarios that can be evaluated using available data, supporting proactive risk management
  • Support monitoring and testing activities, including independent control testing and validation.

Required Qualifications, Capabilities, and Skills:
  • Bachelor's degree in Information Security, Computer Science, or a related field.
  • Minimum 8 years of experience in technology risk, cyber resilience, third-party technology risk management, or business continuity planning within financial services or a regulated industry, with APAC exposure.
  • Strong knowledge of technology risk management frameworks, regulatory requirements, and industry standards (e.g., Basel, NIST, ISO 22301), including APAC-specific regulations.
  • Experience in control design, control testing, risk assessment, and issue management for technology and business resiliency. Strong expertise in technology resiliency frameworks, including chaos engineering, microservices resiliency patterns, and other modern approaches.
  • Proven ability to analyze complex technology and resiliency issues, identify root causes, and develop effective mitigation strategies.
  • Experience integrating resiliency controls into SDLC, enterprise architecture, and technology change management processes. Expertise in cloud-native, hybrid, and on-premises architectural patterns and secure architecture principles
  • Excellent verbal and written communication skills, with the ability to influence and engage stakeholders at all levels.
  • Demonstrated ability to work effectively in cross-functional teams and drive initiatives to completion in a complex, matrixed organization.
  • Self-starter with the ability to work independently, frame complex problems clearly, and identify creative solutions.
  • In-depth understanding of fault tolerance, disaster recovery, and high availability for both applications and infrastructure. Knowledge of Python and automation tools for analyzing large datasets and identifying risk patterns.

Preferred Qualifications, Capabilities, and Skills:
  • Professional certifications such as CISM, CRISC, CISSP, CBCP, or equivalent.
  • Proficiency in data analysis, automation tools, and dashboard/reporting solutions.
  • Experience working in a global financial services organization.
  • Familiarity with regulatory requirements and best practices for resiliency in APAC.
  • Experience leading resiliency testing activities, such as scenario analysis and tabletop exercises.
  • Ability to adapt communication and engagement strategies for diverse stakeholders.
  • Experience supporting regulatory exams and internal audits.

About Us
J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
About the Team
Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.

JPMorganChase Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JPMorganChase and has not been reviewed or approved by JPMorganChase.

  • Healthcare Strength — Medical, dental, vision, and mental-health coverage are broad, with wellness incentives, on-site or virtual care, and an EAP offering coaching and counseling. Plan materials emphasize accessible options, including multiple medical choices and tools to manage costs.
  • Parental & Family Support — Paid parental leave extends up to 16 weeks for all parents, supplemented by paid Critical Caregiver Leave. Family resources include backup childcare via Bright Horizons, lactation support and milk-shipping, family-building assistance, and even a free five-month SNOO rental for newborns.
  • Retirement Support — Retirement programs include a 401(k) with an annual company match and automatic pay credits for most employees, with a legacy pension available to earlier hires. An Employee Stock Purchase Plan at a 5% discount further supports long-term savings.

JPMorganChase Insights

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The Company
HQ: New York, NY
289,097 Employees
Year Founded: 1799

What We Do

JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com. ©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.

Why Work With Us

Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.

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