Compliance Associate

Position Overview:

The Compliance Associate will play a pivotal role in ensuring the integrity of our user base by analyzing and reporting user information and activity across a wide variety of compliance policy protocols.

*** Seeking local candidates within the Greater Los Angeles area. ***

Primary Objectives:

• Review large amounts of data and numbers to find patterns and to detect anomalies
• Communicate by email in a professional and courteous manner
• Assist in developing new fraud detection and prevention practices
• Utilize strong analytical skills and attention to detail when reviewing large data sets

Qualifications - To perform this job successfully, an individual must be able to perform each job duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Detailed Job Duties: (typical monthly, weekly, daily tasks which support the primary objectives)

• Analyze datasets to identify patterns and uncover anomalies as part of fraud detection efforts.
• Communicate professionally and courteously via email to convey findings and collaborate with internal teams.
• Contribute creatively to the development of innovative fraud detection practices, utilizing critical thinking skills.
• Demonstrate strong analytical capabilities and meticulous attention to detail while examining large sets of data.
• Conduct research to stay updated on emerging fraud trends and methodologies
• Utilize various analytical tools and software to enhance fraud detection capabilities

What does SUCCESS look like?

Successful performance as a Compliance Associate involves the ability to meticulously analyze large datasets to detect fraud patterns and anomalies, contributing to the integrity of the company’s user base. The individual will consistently communicate findings and collaborate with internal teams through clear, professional emails. They will play a key role in developing new fraud detection practices by leveraging their strong analytical skills and attention to detail. Success in this role is marked by the ability to adapt to emerging fraud trends, use various tools to enhance detection capabilities, and maintain sound judgment in decision-making. Ultimately, successful performance ensures that fraud detection processes are continuously evolving to protect the business.

The MUST Haves: (ex: job cannot be done without these skills, education, experience, certifications, licenses)

• At least 2 year of customer service/anti-fraud related experience required, preferably in the online/e-commerce space
• Proven analysis and problem solving skills
• Strong written and verbal communication
• Ability to make decisions with sound judgment
• Exceptional attention to detail
• Ability to multitask and prioritize and manage time efficiently
• Proficient with Excel, Word, Outlook, Google Docs, Calendar
• Working knowledge of SQL basics
• Understanding of Technical Language/Knowledge.

The Nice to Haves: (preferred additional skills, education, experience, certifications, licenses)

• Bachelor’s Degree in technology or a related field
• Zendesk knowledge is a plus

Pay Transparency

The anticipated base salary range for this position is $23/hr to $25/hr. The final salary offered to a successful candidate will be dependent on several factors that may include, but are not limited to; the type and length of experience within the job, type and length of experience within the industry, the type and length of knowledge and skills for the position, education, training, etc. Prodege is a multi-state employer and final compensation within this range could be impacted by work location. Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits.

Prodege Benefits:

Prodege offers a comprehensive benefits package to US Full-time employees including medical, dental, vision, STD, LTD and basic life insurance. Employees receive flexible PTO, as well as paid sick leave prorated based on hire date. US Employees have eight paid holidays throughout the calendar year. Employees receive an option to purchase shares of Company stock commensurate with their position, which vests over four years.

Equal Employment Opportunity Statement

At Prodege, we are committed to creating a diverse and inclusive environment. We are proud to be an Equal Opportunity Employer and do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, or any other characteristic protected by law. We encourage individuals of all backgrounds to apply.

FCIHO

Employers will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of FCIHO.