ABOUT MARCURA
Marcura connects the critical workflows that keep global shipping moving, from port spend management and procurement to compliance and financial transactions. Combining AI-driven automation and human expertise, Marcura solutions eliminate repetitive manual work while turning fragmented data into decision-ready intelligence. Marcura products (DA-Desk, PortLog, Claims, ShipServ, VesselMan, MarTrust and Brightwell Navigator) handle over 200,000 port calls and $17 billion in payments annually, supporting vessels that transport one-third of global seaborne commodities.
The company also ensures over 150,000 seafarers across cruise and commercial segments get paid every month. Founded in 2001 and headquartered in Dubai, Marcura serves 950+ shipping companies worldwide through a team of 1,000+ maritime specialists.
Website: www.marcura.com
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OUR VALUES
We win when our customers win. Our customers are at the heart of every decision we make. We obsess over their challenges, understand their world deeply, and measure our own success by the value we create for them.
We own the outcome. We take full responsibility for our work, end to end. We don’t pass problems on, we raise our hand when something needs fixing, and we follow through until it’s done.
We act with integrity. We are honest, transparent, and decent in everything we do with our customers, our colleagues, and our partners. We do the right thing, even when no one is watching.
We do better every day. We stay curious, we learn continuously, and we are never satisfied with good enough. We simplify complexity, challenge the status quo, and look for better ways to solve real problems.
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The Compliance Analyst (KYC & KYB) sits in Marcura's Compliance team and carries out first line customer due diligence across the Group's regulated and unregulated business units. The Analyst onboards and reviews individual and corporate customers and counterparties, verifying identity, ownership and control, source of funds and nature of business, and applies enhanced due diligence to higher risk relationships and PEPs. Every decision is made in line with Marcura policy and procedure and is written up clearly on the case file. Where the Analyst knows or suspects money laundering or terrorist financing, they report it to the MLRO.
Requirements
KEY RESPONSIBILITIES
List 5 to 8 primary accountabilities. Begin each with a strong action verb.
• Complete KYC and KYB checks on new individual and corporate customers and counterparties at onboarding, verifying identity, legal existence, directors, nature of business, source of funds and expected account activity, and making sure no relationship goes live until due diligence is complete.
• Identify and verify the ultimate beneficial owners and controllers of corporate customers, working through layered or offshore ownership structures and recording how each has been confirmed.
• Assess and record a customer risk rating in line with Marcura's risk assessment methodology, taking account of jurisdiction, industry, ownership complexity and the products used.
• Apply enhanced due diligence to higher risk relationships and politically exposed persons, obtaining further evidence of source of funds and source of wealth and preparing the file for senior approval.
• Conduct periodic and event-driven reviews of existing customers, refreshing documents and information, re-assessing the risk rating and confirming the relationship remains within risk appetite.
• Respond to requests for information from our banking partners on customer identity, ownership and due diligence records accurately and by the deadline given, flagging any request that raises a wider concern.
• Report any knowledge or suspicion of money laundering or terrorist financing identified during due diligence to the MLRO straight away through an internal suspicious activity report, without tipping off the customer or anyone else.
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• Maintain complete and accurate due diligence files and risk assessments in the case management system, and raise recurring documentation gaps or onboarding issues with management.
REQUIREMENTS
Education
Degree in finance, law, business or a related subject preferred. Relevant experience in a regulated financial services firm will also be considered.
Certifications
ICA, ACAMS or an equivalent CDD/financial crime qualification preferred.
Min. Experience
2 to 4 years in a KYC/KYB or customer due diligence role is desirable. Experience in a firm regulated in the UK, Portugal or elsewhere in Europe is also desirable but not required.
Industry
Payments, e-money, banking or fintech preferred. Maritime, shipping or cross-border payments experience is a plus.
Skills
Good attention to detail, sound judgement on beneficial ownership and risk rating, clear written case notes, and the ability to manage a workload of onboarding and periodic reviews against deadlines.
Language
English required
Preferred prior knowledge of customer and enhanced due diligence standards, beneficial ownership verification, PEP risk assessment, and a working understanding of UK and EU anti-money laundering requirements.
Benefits
.
Skills Required
- Degree in finance, law, business, or a related subject
- Relevant experience in a regulated financial services firm
- ICA, ACAMS, or equivalent CDD/financial crime qualification
- 2 to 4 years of experience in KYC, KYB, or customer due diligence
- Experience in a firm regulated in the UK, Portugal, or elsewhere in Europe
- Experience in payments, e-money, banking, or fintech
- Knowledge of customer and enhanced due diligence standards
- Knowledge of beneficial ownership verification and PEP risk assessment
- Working understanding of UK and EU anti-money laundering requirements
- Strong attention to detail and sound judgment on beneficial ownership and risk rating
- Clear written case notes and ability to manage onboarding and periodic reviews against deadlines
- English language proficiency
What We Do
Marcura is the company behind eight of the leading solutions and brands streamlining processes in the maritime industry. Our solutions include DA-Desk, PortLog, MarTrust, ShipServ, Marcura Compliance and Marcura Claims. For over 20 years, we’ve been developing platforms that have been digitally transforming the industry. We work closely with our global customers and partners to develop solutions to everyday industry challenges, and together raise standards along the way. Founded in 2001 on the principles of independence and transparency, we are headquartered in Dubai. Today, we have over 800 customers, making over $14bn of payments on behalf of customers every year, and employ nearly 1,000 team members across the globe – all committed to supporting the front-line of the maritime industry. United in our vision to support maritime professionals in being the best at what they do, Marcura is pioneering new ways to transform compliance, transparency and efficiency in shipping. Building value through standardisation, data-driven decision making and integration of new technologies, Marcura is driving the era of digitisation across the seas.
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