Overview
Inabia is seeking a Complex Program Manager to lead large-scale eCommerce and digital transformation initiatives across multiple delivery teams in Seattle, WA. This role requires deep expertise in Agile methodologies, executive-level communication, and hands-on leadership in fast-paced, highly technical environments. The successful candidate will serve as a central leader across engineering, product, and operations to ensure tight alignment on milestones, risks, and program outcomes.
Responsibilities
- Lead mission-critical eCommerce and digital transformation programs with cross-functional visibility.
- Facilitate Agile ceremonies including daily standups, planning sessions, retrospectives, PI planning, and sprint reviews.
- Drive delivery management across multiple technical workstreams, ensuring alignment on milestones, dependencies, and risks.
- Develop and maintain program dashboards, roadmaps, RACI matrices, and communication plans.
- Present program updates, risks, and mitigation strategies to senior and executive leadership.
- Support release planning, operational readiness, and continuous improvement initiatives.
Key Qualifications
- 10+ years of experience managing enterprise-level technology or eCommerce programs.
- Strong expertise in Agile, Scrum, and SAFe environments.
- Proven success leading multi-team, cross-functional programs with high technical complexity.
- Experience collaborating with engineering, product, operations, and large stakeholder groups.
- Proficiency with Jira, Confluence, and modern Agile program management tools.
- Bachelor's degree in Computer Science, Engineering, Business, or a related field.
- Must be authorized to work in the United States without current or future sponsorship; U.S. Citizens and Green Card Holders only.
Preferred Qualifications
- PMP, CSM, or SAFe certification strongly preferred.
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What We Do
WHO Founded in 2006 and headquartered in Redmond, WA. Our Senior Leadership team has more than 137 years of combined experience in the Telecommunications and Software Industry. Inabia is built on family values and close-knit culture. This commitment extends to the relationships we build with both our employees and our business partnerships. As a Minority Certified business, we strive to positively impact society through technology, people, and innovation. WHAT For over a decade, we have been providing powerful IT and business solutions to individuals and businesses alike. Here at Inabia, we believe that our success reflects our clients’ success. HOW We are fortunate to be situated in a city where technology and innovation is not only appreciated; but part of day to day lives. We are a growing company that has adapted and evolved our approach, helping us to exceed the ever-changing needs and requirements of our clients. WHY We are a company that fosters and values relationships, as a result many of our clients have been with us from the start of our journey. We ensure that our partners have access to best-in-class professional support, management consulting and staffing services. We make sure our consultants are carefully screened and selected based on their experience. This process ensures that we meet or exceed the specific needs of our clients.
