Complex Manager - Northern & Inner Suburbs

Join us and experience Bunnings from the other side of the counter!

What’s in it for you when you’re part of our team:

• Team discount at Bunnings and other Wesfarmers brands including Kmart, Target and Officeworks to name a few

• Free standard OnePass membership

• Access to over 100+ exclusive team member benefits across health, shopping, travel and stay, wealth, work and leave

• 12 weeks paid parental leave, regardless of gender

• Fun stuff like annual festive gifts, discounted food and drinks at our Bunnings Cafe, and travelling store team member opportunities

• We’re genuinely invested in your career and no matter where you start with us, that pathway is yours to build

We are looking for Complex Managers in & around Epping, Eltham & Mill Park suburbs.

As a Complex Manager, you’ll make work fun – you’re a people person who empowers and motivates your team to do their best. You do this by coaching them on expected customer service behaviours and turning them into product experts. You’ll make sure your customers have team members to seek advice from in store, managing your rosters well to ensure sufficient coverage. Your store is your pride and joy – you’ve got your eye on the floor making sure everything is spick and span. You get your hands dirty, taking action on what needs to be done.

What you can expect to do:

• Manage the day to day operations of the store delivering a compelling customer experience

• Coach and empower your team to work, think and act safely

• Develop strategies and processes to ensure continuous improvement

• Oversee the development of the wider team with a clear focus on growing the capability of all team members

• Prepare budgets and maximise sales and profit through managing inventory, visual merchandising and marketing

• Engage the local community, and identify opportunities for community events and projects

What we need from you:

• Demonstrated leadership ability with a focus on driving teams of over 50

• Previous experience in big box retail, or a multi-site leadership role in speciality retail

• A friendly, informal and consultative style when working with others

• A proven record of building service focused teams

• Experience in coaching and developing others

• Experience in leading budgets and maximising profit growth

• The ability to support and drive change

• A strong safety awareness

• Flexibility to work rotational rosters, public holidays and weekends

You’ll be part of a workplace where you’ll feel like you belong.

We love the diversity across our teams, brought together in an inclusive culture guided by our values. We welcome applications from individuals of all ages, cultural backgrounds, abilities, sexual orientations, and gender identities. We strongly encourage Aboriginal and Torres Strait Islander peoples to apply and join us in shaping a workplace that celebrates First Nations voices, perspectives, and contributions. Please note, you must be age 15 or over to apply for a role at Bunnings.

We’re all about fairness at Bunnings, and our team’s here to support you every step of the way. If you need any adjustments, just let us know - we’re here to help. If you’ve got the experience, skills, and drive to grow - but don’t quite nail every part of the job description - we still want to hear from you. For support, contact us at [email protected].

Bunnings reserves the right to close job advertisements at any time, so we encourage you to apply early. We do not accept unsolicited resumes from recruitment agencies, as we have a dedicated internal Talent Acquisition team managing all hiring processes.

About Us

Bunnings is the leading retailer of home improvement and lifestyle products in Australia and New Zealand. We're proud to support project builders, commercial tradespeople and the housing industry through our network of stores, trade centres, frame and truss sites and online.

At Bunnings, our purpose is simple: we’re here to inspire people to have a red hot go! Whether that's backing our team to grow, supporting customers to take on new projects, or helping communities make a real difference. By joining our passionate and diverse team, you will be part of a culture that encourages you to roll up your sleeves and build something great together. If you’re ready to have a go, apply today.

Please note if you are offered a role with us, background checks may be required. This can include police, employment, medical and qualification checks. If a police check search returns a criminal record, Bunnings will assess whether the record impacts your ability to perform the key requirements of the role.