Complex Director, California

Posted 6 Days Ago
Be an Early Applicant
9 Locations
In-Office
120K-150K Annually
Senior level
Fintech • Payments • Financial Services
The Role
The Complex Director leads growth in a defined territory, focusing on advisor recruitment and client acquisition while ensuring operational excellence and P&L accountability.
Summary Generated by Built In

About Our Company

We’re a diversified financial services leader with more than $1.5 trillion in assets under management, administration and advisement as of year-end 2024. Our team of 22,000 people across 19 countries, serves more than 3.5 million individual, small business and institutional clients. We are a longstanding leader in financial planning and advice, a global asset manager and an insurer. Our unwavering focus on our clients and strong financial foundation connects each of our unique businesses – Ameriprise Financial, Columbia Threadneedle Investments and RiverSource Insurance and Annuities. Here, we foster meaningful careers, invest in the future, and make a difference for clients, institutions and communities around the world.

Job Description

We are seeking a Complex Director to own and accelerate growth across a defined California territory (excluding Sacramento), leading a multi-office complex with full P&L accountability. You will drive revenue and asset growth by executing a strategic plan focused on advisor and client acquisition, retention, and productivity—while building high-performing teams and leveraging strong operational partnerships to scale impact.

Key Responsibilities

  • Accountable for own branch and branches within complex.
  • Lead branch and associate managers, advisors, and build strong partnerships with operations staff and other resources that support the complex.
  • Lead from the front by demonstrating effective strategies, demonstrate appropriate leadership competencies and executing the playbook to drive results.
  • Understand skills of branch managers and leverage talents to drive performance. Develop and execute performance improvement plans when necessary.
  • Implement national recruiting strategy. Lead branch managers and recruiting partners to execute.
  • Recruit high quality experienced advisors and novice advisors to your branch and complex.
  • Actively generate leads into local area pipeline and manage the end-to-end candidate experience.
  • Understand the Ameriprise value proposition, develop branch’s unique value proposition, and articulate each to candidates.
  • Execute on onboarding and ramp-up plans that drives growth.
  • Drive profitable organic growth of the complex and branch office key metrics through active leadership, coaching, and delivery of the Ameriprise Client Experience.
  • Inspect results regularly and provide regular coaching to branch managers and advisors in your branch on business planning, client acquisition, advice, investment solutions, external practice acquisition, and more.
  • Lead the complex with integrity.
  • Ensure brand standards, client service and client satisfaction are met.
  • Maintain a legal and compliant organization.
  • Perform front-line supervision and second level supervision activities to ensure sales activities are appropriately based on client objectives, goals, and risk tolerance.
  • Anticipate, manage, and resolve risk items to ensure the interests of the client. Develop strong local culture, including a culture of peer learning and comradery; achievement orientation; growth and continuous development.
  • Ensure Ameriprise core values are upheld - client focus, integrity always, excellence in all we do, and giving back to the communities in which we live and work.
  • Quarterly Periodic Business Reviews with Branch Leader and Regional Sales Leader. Monthly results review with Branch Leader.
  • Weekly to bi-weekly 1:1s with Level II+ advisors.
  • Bi-weekly results review with branch managers.
  • Monthly reviews with branch and complex support staff.
  • Weekly visits to branches within complex.

Required Qualifications

  • Bachelor’s degree or equivalent experience
  • 7-10 years of experience in financial services, including demonstrated ability to execute a defined growth playbook, delivering consistent results while inspiring and coaching others to do the same.
  • Proven leadership skills and ability to drive & motivate a large organization to achieve results.
  • Strong financial acumen with P&L expense management and ability to analyze data to identify opportunities, optimize performance, and drive profitable growth.
  • Skilled at building and expanding strategic networks across diverse communities to drive business development and market presence.
  • Active FINRA Series 7.
  • Active FINRA Series 24, or S9/10.
  • Active State Securities Agent Registration (S63 or S66).
  • Active IAR Registration (S65 or S66).
  • Active Life and Variable Contracts insurance licenses.
  • Self-driven and achievement oriented.

Preferred Qualifications

  • Master’s degree and/or relevant industry designations preferred (e.g., CFP).

Base Pay Salary

The estimated base salary for this role is $120,000 - $150,000 per year. We have a pay-for-performance compensation philosophy. Your initial total compensation may vary based on job-related knowledge, skills, experience, and geographical work location. In addition, most of our roles are eligible for variable pay in the form of bonus, commissions, and/or long-term incentives depending on the role. We also have a competitive and comprehensive benefits program that supports all aspects of your health and well-being, including but not limited to vacation time, sick time, 401(k), and health, dental and life insurances

Full-Time/Part-Time

Full time

Exempt/Non-Exempt

Exempt

Job Family Group

Sales

Line of Business  

AAG Ameriprise Advisor Group

Ameriprise Financial is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, military status, veteran status, genetic information, citizenship, disability status, marital status, family status or any other basis prohibited by law.

We are committed to fostering an inclusive and accessible recruitment process for individuals with disabilities. If you require a reasonable accommodation to participate in the application or interview process, speak to your recruiter to discuss how we can support you.

Skills Required

  • Bachelor's degree or equivalent experience
  • 7-10 years of experience in financial services
  • Active FINRA Series 7
  • Active FINRA Series 24, or S9/10
  • Active State Securities Agent Registration (S63 or S66)
  • Active IAR Registration (S65 or S66)
  • Active Life and Variable Contracts insurance licenses
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The Company
40 Employees

What We Do

RBFCU Wealth Management, The Garner Davis Group is a financial advisory practice of Ameriprise Financial Services, LLC. With a combined 39 years of experience, our team uses a financial planning process designed to help high net worth individuals, families and business leaders help manage their finances and assets. AREAS OF FOCUS • Family Finances • Retirement Planning Strategies • Wealth Preservation Strategies • Investment Management • Retirement Plan Distribution • Social Security Retirement Benefits • Small Business • Business Retirement Plans • Tax Planning Strategies CONNECT WITH US Phone: 979-417-0563 | 512-873-2527 OFFICE LOCATIONS 8300 N MOPAC EXPY, Suite 100, Austin, TX 78759 107 THIS WAY, Suite A, Lake Jackson, TX 77566 1 IKEA-RBFCU PKWY, Live Oak, TX 78233-2792 Please visit http://www.ameriprise.com/social for important rules and disclosures about how you and I can interact on social media

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