Compensation Manager, Digital & Platform Services, Executive Director

The Commercial and Investment Bank (CIB) Compensation Team provides compensation analysis, insights, and advisory support to recruiters, HR Business Advisors, business leaders, and managers across JPMorgan Chase’s CIB.

As a Compensation Manager in the CIB Compensation Team, you will lead compensation planning for Digital & Platform Services, encompassing the Operations, Technology, and CDAO businesses within CIB. You will partner closely with senior HR stakeholders and business leaders on compensation pool planning and pay-for-performance decisions. The role also includes co-managing a team of six Compensation Managers and Associates.

You will work closely with functional segment leads to ensure compensation strategies align with the firmwide Technology and Operations agenda. Bringing strong analytical capabilities, sound judgment in handling highly confidential information, and the ability to translate complex data into clear, executive-ready insights for senior stakeholders.

Job Responsibilities

• Partner with senior Compensation and HR leaders on compensation pool decisions, pay-for-performance frameworks, market data reviews, and the regulatory agenda across Digital & Platform Services and the Technology, Data & Product / Operations segment.
• Lead end-to-end compensation planning for a global population, including scenario modeling, outcomes analysis, and executive-ready materials for governance and decision forums.
• Co-manage, develop, and coach a team of six compensation professionals. Set priorities, maintain quality-control standards across analyses and deliverables, and ensure high-quality advisory support.
• Provide guidance and analytical support to global business heads to inform strategic business decisions.
• Collaborate with Compensation leaders and HR partners across lines of business, functions, and regions to understand stakeholder needs and deliver consistent, well-governed compensation recommendations.
• Monitor external compensation trends and competitive intelligence, translating insights into actionable recommendations that support competitiveness and retention.
• Build and maintain trusted relationships with senior stakeholders, including engagement up to Operating Committee –1.

Required Qualifications, Capabilities, and Skills

• Bachelor’s degree or equivalent work experience, with strong analytical and data and information management skills.
• Significant compensation experience, ideally in financial services.
• Experience leading compensation planning for global populations.
• Advanced proficiency in Microsoft Excel and strong PowerPoint skills, including the ability to produce executive-level communications and materials.
• Experience using AI tools to support day-to-day work, including Copilot across the Microsoft suite; familiarity with using large language models to improve efficiency.
• Demonstrated analytical and problem-solving skills, exceptional attention to detail, and strong quality-control discipline.
• Proven ability to manage competing priorities in a fast-paced environment while delivering accurate, timely results.
• Strong interpersonal and communication skills, including the ability to explain the story behind the data to senior audiences.
• High integrity and sound judgment when handling sensitive and highly confidential information.

Preferred qualifications, skills, and capabilities

• Prior people-management experience, including coaching and developing high-performing teams.
• Familiarity with compensation governance, regulatory considerations, and market-data methodologies relevant to financial services.