Benefits Manager

--- --- ---

As a member of the HR team, the Gogo Benefits Manager will serve as the Subject Matter Expert for all things benefits, leave administration, and wellness. In this position of progressive responsibility and autonomy, you will be responsible for managing and coordinating the administration, execution, and analysis of a broad range of employee leaves, benefits, and wellness programs, ensuring Gogo’s benefit programs are externally competitive, internally equitable and support the attraction, development, and retention of Gogo talent. All the while, you will provide excellent customer service to Gogo employees and managers as they navigate benefits.

COME ON BOARD THE GOGO HR TEAM!

How will you make a difference?

BENEFITS

• Partner with Gogo’s benefits carriers and service providers to administer the day-to-day activities of Gogo’s benefits programs including international benefit programs (e.g., medical, dental, vision, retirement savings, life insurance, disability, etc.)
• Ensure all benefits practices comply with federal laws (ERISA, COBRA, ACA, etc.) and regulations in each country by partnering with internal/external legal counsel and benefits service providers
• Create and distribute communication pieces on benefits programs, including maintaining employee-facing intranet content
• Research and partner with Gogo’s benefits brokers to make recommendations for Gogo’s benefits programs
• Lead open enrollment program, including HRIS system configuration, documentation, training and communications for all employees
• Respond to and resolve incoming employee queries
• Verify and process benefits insurance billing and conduct audits to ensure billing accuracy and compliance

LEAVE OF ABSENCE

• Manage and process leave requests, ensuring compliance with company policies and legal requirements including FMLA, ADA, and state specific leave laws
• Serve as the primary point of contact for employees, managers, and external vendors regarding leave-related inquiries
• Maintain accurate and up-to-date records of all leave transactions and communications
• Collaborate with HRBPs to ensure seamless integration of leave process

WELLNESS PLANS

• Design and implement wellness programs that address physical, mental, and emotional health
• Encourage employee participation in wellness activities through effective communication and promotional strategies
• Monitor and assess the effectiveness of wellness programs, making adjustments as needed to improve outcomes
• Ensure wellness programs comply with relevant regulations and company policies

Qualifications

• Bachelor’s Degree or equivalent work experience
• 4-7 years of progressive experience managing benefits, leave of absence, and wellness programs
• 2 years of hands-on experience with Workday benefits and leave of absence configurations

Required Skills, Talents & Experience

• Knowledge of ERISA, ACA, COBRA, FMLA, state leave programs, ADA, COBRA and other similar international regulations
• Has led internal and external audit projects (401k, SOX controls, etc.)
• High proficiency with Microsoft Excel, including lookups, logical expressions, and pivot tables.
• Excellent communication, organizational, and problem-solving skills
• Established project management skills
• Demonstrated high degree of accuracy and attention to detail

Preferred Skills, Talents & Experience

• Skilled with stock plan administration
• Experience with compensation plan administration
• A recognized certification in benefits or HR, such as CEBS, CBP, PHR, SPHR is a plus

Equal Pay Disclosure(s)

Base Pay:

Target Annual Short-Term Incentive:

Eligible for Incentive Stock Program:

Benefits:

Gogo offers competitive benefits including medical, dental and vision coverage with plans that can fit each employee’s needs. We offer an immediate vesting 401k plan, paid time off and volunteer time off. Employees have the option to participate in an Employee Stock Purchase Plan. Visit the Careers page on our website for more information at www.gogoair.com/careers.

--- --- ---

Gogo is an Equal Opportunity and Affirmative Action employer, working in compliance with both federal and state laws. We are committed to the concept of Equal Employment opportunity.

Qualified candidates will be considered for employment regardless of race, color, religion, age, sex, national origin, marital status, medical condition, or disability.  

The EEO is the law and is available here. Gogo participates in E-Verify (English and Spanish). Right to Work Statement (English and Spanish).