Job Description
What will your job involve?
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Animating the community of buyers and sellers on Allegro social media channels
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Ensuring good communication and relations between the community and Allegro
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Analyzing and handling reports/suggestions appearing within the community
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Moderating posts
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Analyzing community parameters, proposing solutions
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Co-creating the brand image
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Cooperating with other teams and departments in the organization
Why should you work with us?
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The Communication & Automation area deals with innovative projects in the field of #CustomerExperience, including: community, chatbots, customer service in social media
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We want to be the vanguard of modern solutions and provide the best experience to our Clients and Partners
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You can show ingenuity and independently propose solutions that we will discuss together
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We value creative ideas and are not afraid to experiment
For our part, we offer:
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A startup work culture and the stability of a mature organization
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An informal working atmosphere in a professional team
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A rich package of benefits
The offer is addressed to people who:
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Have experience working in social media or building communities
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Like to communicate, discuss, interact, convince and help solve problems in the online world
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Find it easy to construct coherent written statements in Slovak/Hungarian and do it flawlessly
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Are interested in the activities of brands in social media
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Are independent, proactive, and not afraid responsibility and risk-taking
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Are characterized by creativity, persistence in searching for answers, unconventional solutions and striving for a goal
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Have a sense of humor and a positive attitude to the world and people
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Know English at a level that allows them to communicate with English and Hungarian-speaking suppliers and customers (B2)
Salary from 1600 eur netto monthly
Send us your CV and join Allegro!
What We Do
Allegro is the most popular shopping platform in Poland and the largest e-commerce platform of European origin. We operate a marketplace model which means that customers can buy whatever they need from over 135,000 merchants, who can list an unlimited number of offers on our platform. We offer products in all key categories including Automotive, Fashion, Home&Garden, Electronics, Books and Collectibles, Kids or Health and Beauty. Each month, 22 million customers visit our platform, which is equivalent to almost 80% of all Internet users in Poland. They can choose from over 250m offers at the most attractive prices with maximum convenience including fast and free deliveries under the Allegro Smart! programme, modern financial services (Allegro Pay), as well as Poland’s widest 50k pickup points network. In 2019 we celebrated the 20th anniversary of Allegro in Poland. For over two decades, we have been serving consumers and promoting the idea of entrepreneurship in one of the most innovative areas of the economy. We have come a long way from an auction site for private individuals looking for a modern alternative to their local flea market. Today, we are a vibrant international marketplace platform for professional sellers and a must-have sales channel for top international brands and retailers. We currently employ more than 7000 employees and each of us ranks among the best experts in their field. Whether it’s in Technology, Customer Experience, Commerce, Delivery Experience or many other teams, we’re all proud to say that Allegro employs the best people on the market and all of us are ready to admit that it’s #goodtobehere.
