Community Relations Coordinator

Posted 5 Days Ago
Be an Early Applicant
Hiring Remotely in Cambridge City, IN, USA
In-Office or Remote
Mid level
Healthtech
The Role
Plan and execute community relations and business development activities to build referral partnerships for addiction treatment. Identify referral sources, raise brand awareness, maintain contact databases, coordinate with internal teams, resolve service issues, and drive referral growth through outreach and events.
Summary Generated by Built In

Community Relations/Business Development Coordinator

Indiana region

*Must have Substance abuse/addiction treatment and business and referral development experience*

**Must live local to Eastern, IN**

We offer a competitive salary, full benefits package, Paid Time Off, and opportunities for professional growth.

Pinnacle Treatment Centers is a growing leader in addiction treatment services. We provide care across the nation touching the lives of more than 30,000 patients daily.  

Our mission is to remove all barriers to recovery and transform individuals, families, and communities with treatment that works.   

Our employees believe we are creating a better world where lives and communities are made whole again through comprehensive treatment. 

As a Community Relations Coordinator, you will strategize and plan community relations activities including electronic communication, face-to-face meetings, and event participation. The Community Relations Coordinator will identify and execute presentation, sponsorship and marketing opportunities in the community. This position promotes the PTC organization by cultivating and developing referral relationships with existing and potential referral sources through building trust, engaging in respectful communications and interactions, and focusing on the customer experience. This position identifies new referral partners, uncovers untapped market opportunities; and raises brand awareness.

Requirements:

  • Three (3) years of experience in similar position and/or in behavioral healthcare.
  • Must possess a current valid driver’s license in good standing in state of employment and be insurable by the designated carrier. This role is required to drive for company purposes.
    • Localized travel up to 50% may be required.

Preferred: 

  • Bachelor’s degree in communications, Marketing, Business, or one of the behavioral science disciplines from an accredited college or university.

Responsibilities:

  • Assess and develop strategies to help patients access services in existing and de novo markets.
  • Develop and maintain a comprehensive knowledge base of services offered by Pinnacle.
  • Raise public awareness and knowledge base of Pinnacle programs and services offered with business partners and the public.
  • Develop and enhance strategic business partnerships (primarily referral sources), engage in regular communications/meetings with current business partners, and
    actively pursue new strategic relationships.
  • Develop, create, and build a contact/referral database in assigned territory; and increase referrals (by calling on all identified target market groups, organizations,
    hospitals, treatment centers, and professionals).
  • Develop and maintain strategic relationships.
  • Develop an understanding of the business objectives and strategic direction to proactively support and encourage business growth.
  • Function as a liaison between referral sources, Access Center, and facilities on key business improvements and best practices.
  • Coordinate resolution of critical service issues with appropriate internal departments.
  • Other duties as assigned

Benefits:

  • 18 days PTO (Paid Time Off) + 8 paid holidays
  • 401k with company match
  • Company sponsored ongoing training and certification opportunities.
  • Full comprehensive benefits package including medical, dental, vision, short term disability, long term disability and accident insurance.
  • Substance Use Disorder Treatment and Recovery Loan Repayment Program (STAR LRP)
  • Discounted tuition and scholarships through Capella University

Join our team. Join our mission.

 

 

Qualifications Behaviors Preferred Team Player: Works well as a member of a group Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well Education Required High School/GED or better. Preferred Bachelors or better. Experience Required SUD / BH business and referral development experience Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Skills Required

  • Substance abuse/addiction treatment and business and referral development experience
  • Reside local to Eastern, IN
  • Three (3) years of experience in a similar position and/or in behavioral healthcare
  • Current valid driver's license in state of employment and insurable by designated carrier; required to drive for company purposes
  • Localized travel up to 50%
  • High School diploma or GED (minimum)
  • Bachelor's degree in Communications, Marketing, Business, or behavioral science discipline
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The Company
HQ: Mount Laurel, NJ
1,140 Employees
Year Founded: 2006

What We Do

Pinnacle Treatment Centers is a leading provider of comprehensive substance use disorder treatment services. Founded in 2006, Pinnacle has expanded into nine states (California, Georgia, Indiana, Kentucky, New Jersey, North Carolina, Ohio, Pennsylvania, and Virginia) and includes Aegis, Recovery Works, Stepping Stone, and more in our Pinnacle Family of Companies. Pinnacle was created to help individuals, families, and communities combat substance abuse and find lasting recovery. Our commitment to our patients is built on the quality, customization, and easily accessible nature of our care. Our approach to addiction treatment is holistic. We don't just treat the symptoms, but each aspect of a person; mental, physical, emotional, and spiritual. We off full-service treatment, including detox, inpatient treatment, outpatient programs, medication-supported recovery, transitional housing, and ongoing support. We harness the power of the latest research and complement it with compassionate care to address every facet of addiction. Our commitment to excellence and patient well-being means each person receives the support they need for a sustainable recovery. We're not just a treatment company; we're a community that creates a sense of hope in every step taken, and support in every heart we touch. Everyone knows someone who’s struggled with addiction, we’re no exception; we take addiction personally. That’s why Pinnacle provides the highest quality addiction treatment from a team who genuinely cares.

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