General Summary
Monitoring & overseeing every aspect of the bank’s Community Reinvestment Act Program. Collect & report CRA data per regulations.
Principal Duties and Responsibilities
- Responsible for staying up to date on and complying with all applicable banking laws and regulations as well as CNB policies and procedures.
- Monitor any changes to regulations that pertain to the Community Reinvestment Act and Home Mortgage Disclosure Act.
- Collect, analyze and report CRA data.
- Annual submission of CRA data collected required by banking regulations.
- Prepare and present periodic CRA performance reports to senior management, and/or the Compliance Committee, including performance trends, identified gaps, corrective actions, assessment-area reviews, and examination readiness.
- Monitor and evaluate the bank’s CRA performance across lending, community development investments, and services; identify performance gaps and emerging risks; and recommend appropriate strategies and corrective actions.
- Lead or coordinate community outreach to identify credit and community-development needs; maintain records of contacts and findings; communicate identified needs to appropriate business units; and evaluate whether bank activities are responsive to those needs.
- Communicate with lenders, lending personnel, CRA public relations, and various other employees in reference to information that pertains to CRA loans, services and investments/donations.
- Develop and provide role-appropriate CRA training to lending, branch, operations, marketing, and other affected personnel, including onboarding and periodic refresher training.
- Interface with Examiners before, during and after a CRA exam; gather any information necessary requested by the examiners, including providing the necessary HMDA data to the examiners.
- Maintain any updates to the CRA Public file, Branch file, CRA policy, CRA notices posted in the lobbies of the branches & main office.
- Communicate with community leaders on CRA projects that the bank participates in, or could potentially participate in.
- Maintain regular and punctual attendance.
- Work cooperatively with others.
- Performs other duties as required or assigned which are reasonably within the scope of the duties in the job classification.
Audits
- Assist external auditors & bank examiners with any information needed, questions answered, or exceptions cleared in reference to the CRA data collected.
- Assist the Compliance Officer with internal CRA audits, as needed.
Skills and Abilities Required
• Computer software: Microsoft Word, Microsoft Excel, DocuCommand, CenTrax Next, CD Trax, Navigator, FFIEC HMDA & CRA data entry software.
• Knowledge of compliance regulations and future changes to these regulations.
• Familiar with policies and procedures pertaining to CRA, HMDA, Denials/WDs.
• Problem solving ability, self-starter, and independent thinker with strong analytical
Skills.
• Careful attention to detail and accuracy is essential.
• Ability to multi-task and strong research skills.
• Ability to work, interact and communicate with employees, management, auditors,
examiners and community leaders.
Working Conditions
• Standard Office environment with minimal noise level.
• Independent working area.
• Secure work area due to sensitive customer information.
Physical Requirements
• Occasionally move office equipment, and files weighing 10+ pounds.
• Constantly operates a computer, a calculator, copy machine, printer, and other
office equipment.
• Must be able to remain in a stationary position 75% of the time to process work.
Skills Required
- Proficiency with Microsoft Word and Microsoft Excel
- Experience with DocuCommand, CenTrax Next, CD Trax, Navigator, FFIEC HMDA & CRA data entry software
- Knowledge of banking laws and regulations, including CRA and HMDA
- Familiarity with CRA, HMDA, Denials/WDs policies and procedures
- Strong analytical, problem-solving, attention to detail, and research skills
- Ability to multi-task and work independently as a self-starter
- Effective communication and interpersonal skills with employees, management, auditors, examiners, and community leaders
- Ability to maintain secure handling of sensitive customer information
- Ability to remain stationary 75% of the time and occasionally move office items weighing 10+ pounds
What We Do
Community National Bank, established in 1983, is a locally owned community bank dedicated to the success of its communities. It blends high-tech solutions with personalized care to create a seamless, customer-centric banking experience, combining the latest technology with a human touch to revolutionize how banking services are delivered. The bank strives to exceed client expectations by offering convenience, security, and a personal connection in every interaction.







