Our company is excited to make the world a better place- one cell phone at a time. We partner directly with TruConnect, a program designed to make phone and communications services more affordable for low-income households. The Community Outreach Specialists at TMT Communications understand that staying connected is a must, and their goal is to ensure that our customers have access to family, schools, doctors, and employers when needed. As our customer base grows, we are excited to build an even stronger, more dynamic team to make a difference in the community. Be part of the growth and apply today to be a Community Outreach Specialist!
Responsibilities of the Community Outreach Specialist:
- Develop and execute outreach programs to educate customers about the TruConnect program and provide personalized service recommendations
- Assess customers for enrollment eligibility based on given criteria or requirements
- Collect, analyze, and report data related to community needs, customer enrollments, and program effectiveness
- Offer unmatched customer service by addressing any inquiries or concerns related to enrollment
- Work alongside the Community Outreach Specialist team to create, review, and maintain enrollment documents
- Promote our clients’ positive image in the community through effective communication and branding
- Attend workshops held primarily for our Community Outreach Specialists to ensure a comprehensive understanding of our client's services and goals
Qualities of the Community Outreach Specialist:
- High school diploma or equivalent
- Experience in a sales, community outreach, or customer-facing role is ideal
- Has strong written and verbal communication skills to engage with clients, consumers, and team members in a professional manner
- Proven ability to create meaningful relationships while interacting with customers
- Passionate about making a difference both personally and professionally
- Brings positive energy into the workplace and enjoys motivating others
- MUST be excited to connect with community members and build brand recognition for our clients!
Perks of Our Work Environment:
- Energetic atmosphere
- On-the-job training
- Entry level opportunities
- Paid travel and networking events
- Company-funded outings to support team comradery
- Growth opportunities
Please submit your resume highlighting why you should be considered for a role as a Community Outreach Specialist, and a team member will be in touch shortly!
What We Do
At TMT Communications, Inc., we believe that developing connections with consumers is essential to ensuring return business. As such, we create and execute experiential marketing campaigns that guarantee impressive lead generation by forging meaningful relationships with specific demographics.
This method is remarkably more impactful than passive means of outreach, like telemarketing and billboard ads. With careful research and analysis of market trends and geographic areas, we effectively develop specific messaging that never fails to drive growth.
Furthermore, we take special interest in our marketing analysts by training and mentoring them to position brands for the utmost market saturation. Using the information and skills gained during our in-depth coaching program, our team members infuse energy and value into the projects they manage, resulting in optimal lead generation.
