Community Operations Associate

Reposted Yesterday
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Irvine, CA
In-Office
51K-85K Annually
Junior
Gaming • Hardware
The Role
The Community Operations Associate manages stakeholder requests, content calendars, and analyzes social media performance while supporting the community team in operational tasks and campaign readiness.
Summary Generated by Built In

Joining Razer will place you on a global mission to revolutionize the way the world games. Razer is a place to do great work, offering you the opportunity to make an impact globally while working across a global team located across 5 continents. Razer is also a great place to work, providing you the unique, gamer-centric #LifeAtRazer experience that will put you in an accelerated growth, both personally and professionally.

Job Responsibilities :

The Community Operations Associate plays an important role in the community team to ensure operational efficiency and execution excellence. The ideal candidate should be organized, proactive, and an effective communicator with a strong understanding of social media. They will be responsible for managing an up-to-date content calendar along with regular engagement with internal stakeholders to ensure campaign readiness.

The Community Operations Associate plays an important role in the community team to ensure operational efficiency and execution excellence. The ideal candidate should be organized, proactive, and an effective communicator with a strong understanding of social media. They will be responsible for managing an up-to-date content calendar along with regular engagement with internal stakeholders to ensure campaign readiness.

Essential Duties and Responsibilities

  • Manage internal stakeholder's requests – both within the Community team and other departments to ensure marketing and social media campaign readiness.

  • Manage an up-to-date content calendar along with timely deployment of scheduled content.

  • Support the Community team’s content creation efforts such as managing the creation of assets as well as content writing.

  • Analyze Razer’s social media platforms and its content to prepare regular performance reports to improve the team’s strategic execution. 

  • Prioritize, and organize team projects to ensure progress towards OKR attainment and delivery – website updates, content scheduling and other campaign efforts.

  • Prioritize, and organize requests from product teams and regional marketing teams.

  • Handle administrative tasks such as vendor creation, purchase requests, and processing invoices. 

  • Assess and improve on team processes to ensure strong operational efficiency

  • Other duties as assigned.

Pre-Requisites :

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.​

  • Bachelor’s degree in Communications, Marketing, Digital Media, or PR or equivalent work experience. 

  • 2 years of experience in marketing, with a focus on project management

  • 1+ years of business development and partnerships experience (preferred) 

  • Great organizational skills with strong attention to detail 

  • Ability to analyze and revise operating practices to improve efficiency.

  • Understanding of social media best practices, relevant industry trends, online marketing, and engagement techniques.  

  • Experience in the use of social media management and analytical tools/software and editorial content calendaring.  

  • Ability to work in a fast-paced environment, focusing on generating business results. 

  • Ability to work with global teams across multiple time zones and cultures. 

  • Gamer and gaming knowledge is required. 

Salary Ranges (per annum):

$50,700.00 - $84,500.00

Disclaimer: Exact compensation may vary based on skills, experience, and location.

Are you game?

Top Skills

Analytical Software
Editorial Content Calendaring
Social Media Management Tools
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The Company
1,383 Employees
Year Founded: 2005

What We Do

Razer™ is the world’s leading lifestyle brand for gamers.

The triple-headed snake trademark of Razer is one of the most recognized logos in the global gaming and esports communities.

With a fan base that spans every continent, the company has designed and built the world’s largest gamer-focused ecosystem of hardware, software and services.

Razer’s award-winning hardware includes high-performance gaming peripherals and Blade gaming laptops. Razer’s software platform, with over 70 million users, includes Razer Synapse (an Internet of Things platform), Razer Chroma™ (a proprietary RGB lighting technology system), and Razer Cortex (a game optimizer and launcher).

In services, Razer Gold is one of the world’s largest virtual credit services for gamers, and Razer Fintech is one of the largest online-to-offline digital payment networks in SE Asia.

Founded in 2005 and dual-headquartered in Irvine and Singapore, Razer has 18 offices worldwide and is recognized as the leading brand for gamers in the USA, Europe and China. Razer is listed on the Hong Kong Stock Exchange (Stock Code: 1337).

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