Community Manager

Reposted 15 Days Ago
Be an Early Applicant
San Francisco, CA
In-Office
72K-125K Annually
Mid level
Information Technology • Mobile • Software
The Role
The Community Manager will engage users by developing strategies, moderating discussions, organizing events, and collaborating with teams to enhance user experience.
Summary Generated by Built In
About Air Apps

At Air Apps, we believe in thinking bigger—and moving faster. We’re a family-founded company on a mission to create the world’s first AI-powered Personal & Entrepreneurial Resource Planner (PRP), and we need your passion and ambition to help us change how people plan, work, and live. Born in Lisbon, Portugal in 2018—and now with offices in both Lisbon and San Francisco—we’ve remained self-funded while reaching over 100 million downloads worldwide.

Our long-term focus drives us to challenge the status quo every day, pushing the boundaries of AI-driven solutions that truly make a difference. Here, you’ll be a creative force, shaping products that empower people across the globe.

Join us on this journey to redefine resource management—and change lives along the way.

The Role

As a Community Manager at Air Apps, you will be responsible for building, growing, and engaging our user community across forums, social media, and user groups. You will foster a positive and inclusive environment, facilitate discussions, and create strategies to keep users engaged and connected to our brand.

This role requires strong communication skills, creativity, and a passion for community engagement to enhance user experience, increase brand loyalty, and strengthen our community presence.

Responsibilities
  • Develop and execute community engagement strategies to grow and support user communities.

  • Manage and moderate forums, social media groups, and user discussion platforms.

  • Engage with users by responding to questions, moderating discussions, and fostering positive interactions.

  • Organize and promote community events, webinars, and Q&A sessions.

  • Collaborate with marketing, product, and support teams to ensure a seamless user experience.

  • Monitor and analyze community engagement metrics to optimize strategies.

  • Identify and activate brand advocates, ambassadors, and superusers.

  • Stay up to date with community management trends, tools, and best practices.

  • Develop and maintain community guidelines and policies to ensure a safe and welcoming space.

  • Address user concerns and escalate issues to the appropriate teams when necessary.

Requirements
  • Around 3+ years of experience in community management, social media management, or customer engagement.

  • Experience managing online communities, forums, or social media groups (e.g., Discord, Reddit, Facebook Groups, Slack, or custom platforms).

  • Strong written and verbal communication skills, with the ability to engage and inspire users.

  • Experience with community-building tools and analytics platforms.

  • Ability to handle sensitive situations, mediate conflicts, and enforce community guidelines.

  • Experience planning and executing community-driven events or initiatives.

  • Passion for building meaningful relationships and fostering brand loyalty.

  • Ability to analyze engagement data and adjust strategies accordingly.

  • Experience in fast-paced digital environments with a user-centric mindset.

What benefits are we offering?
  • Apple hardware ecosystem for work.

  • Annual Bonus.

  • Medical Insurance (including vision & dental).

  • Disability insurance - short and long-term.

  • 401k up to 4% contribution.

  • Air Stipend of $3,120/year, paid over 12 monthly installments (for home office, learning, wellness, etc.).

  • Air Conference – an opportunity to meet the team, collaborate, and grow together.

Diversity & Inclusion

At Air Apps, we are committed to fostering a diverse, inclusive, and equitable workplace. We enthusiastically welcome applicants from all backgrounds, experiences, and perspectives. We celebrate diversity in all its forms and believe that varied voices and experiences make us stronger.

Application Disclaimer

At Air Apps, we value transparency and integrity in our hiring process. Applicants must submit their own work without any AI-generated assistance. Any use of AI in application materials, assessments, or interviews will result in disqualification.

Top Skills

Discord
Facebook Groups
Reddit
Slack
Am I A Good Fit?
beta
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.

The Company
HQ: San Francisco, CA
46 Employees

What We Do

We're dedicated to leveraging mobile apps to drive positive change and enhance people's lives. Our mission is to provide innovative tools that empower users to overcome challenges and achieve their goals effortlessly, simplifying their daily routines and making their lives easier.

As a leading mobile app developer and publisher, we offer a diverse portfolio of over 30 apps across the Fitness, Productivity, Creative, and Learning categories. With a cumulative total of 3 million monthly downloads and a remarkable 100 million downloads worldwide, our apps resonate with users globally.

Born in Lisbon, Portugal, in 2018, and now with offices in both Lisbon and San Francisco, we value flexibility and individuality, fostering a culture where diverse perspectives thrive. Our culturally diverse team ensures inclusivity and creativity in every facet of app development.

At the core of our values is a dedication to user well-being and community collaboration. Through our AI-first approach, we're actively shaping the future of mobile technology, prioritizing excellence in user experience.

Join us on our journey to make a meaningful impact and inspire individuals worldwide to unleash their full potential with our transformative mobile apps.

Similar Jobs

Notion Logo Notion

Community Manager

Artificial Intelligence • Productivity • Software
Hybrid
2 Locations
160K-195K

Xero Logo Xero

Community Manager

Cloud • Fintech • Information Technology • Machine Learning • Software
Hybrid
San Mateo, CA, USA
86K-118K Annually
In-Office
Carlsbad, CA, USA
75K-96K Annually
Hybrid
Los Angeles, CA, USA
60K-80K Annually

Similar Companies Hiring

Credal.ai Thumbnail
Software • Security • Productivity • Machine Learning • Artificial Intelligence
Brooklyn, NY
Standard Template Labs Thumbnail
Software • Information Technology • Artificial Intelligence
New York, NY
10 Employees
PRIMA Thumbnail
Travel • Software • Marketing Tech • Hospitality • eCommerce
US
15 Employees

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account