Community Manager

Responsibilities

• Manage the execution of community strategy within your timezone, ensuring it’s in line with the global communications strategy.
• Monitor and report on the wider sentiment of the community across your region and globally within your timezone.
• Monitor and report on conversations, sentiment and viral content within the community during your hours to aid in the formation of wider communications strategy.
• Liaise with the Senior Community Strategist and PR & Communications Director to provide relevant information aiding the creation of the global communications strategy, and then manage its execution.
• Timely moderation and posting of relevant content on approved Larian communications channels (including Twitter, BlueSky, TikTok, Facebook, Tumblr, Discord and more).
• A particular focus to be placed on supporting and growing the Discord server, communicating confidently and carrying out moderation actions.
• Copy and asset creation across a variety of disciplines – community updates, social copy, short-form videos, briefing docs and more.
• Co-ordination with relevant stakeholders for general campaign planning, global announcements and activities.
• Building effective working relationships with internal teams and champion Community needs where required.
• Assist in the management of internal mod curation, feeding into relevant pipelines and co-ordinating with Game Devs to ensure smooth implementation.
• Assist in the management and selection of relevant influencer activations, working closely with the PR team to identify opportunities and participants.
• Attendance at global press events, conferences and trade show activities.
• Evaluation of community activities to identify effectiveness and key learnings.
• Creation of relevant reports for leadership and senior management
• Work closely with the PR team to compile joint plans and reports as needed.
• Ad hoc tasks as and when required.

Requirements

• At least 3 years of experience in a relevant games Community role
• Worked on the launch of at least one game for consoles and/or PC platforms
• Very strong writing and creative skills.
• Competency in asset creation, including image and video editing tools.
• Keen understanding of social media trends that would benefit Larian's tone of voice.
• The ability and confidence to demonstrate products both internally and externally.
• Ability to adapt quickly and effectively to changing deadlines without compromising quality.
• Creative thinker with common sense and ability to take initiative, identify potential problems/issues and react/advise accordingly
• Comfortable communicating across multiple departments and between companies, with every level of stakeholder.
• Results oriented, outgoing, self-motivated and well organised.
• Strong team player with the ability to develop and manage strong relationships and collaborative skills.
• Extremely well organised, excellent time management and ability to manage multiple projects simultaneously as needed
• Excellent organisational, planning and project management skills.
• Passionate about video games

Nice to Haves

• Global video games events experience
• Influencer relations experience 
• Competency in additional languages, particularly those prevalent in Asian markets
• Understanding of the Chinese social media landscape and local platforms (e.g. Billibilli)

What we offer

• An international team of over 500 employees spread across 7 studios around the world, each of which have their own unique qualities, and maintain a small-studio feel
• An open, collaborative environment where ideas are welcome and encouraged
• A managerial team consisting of highly experienced game developers at the top of their fields
• Sharing hobbies and passions with like-minded colleagues
• Inclusive environment with many activities organized by the studios or the employees
• Commitment to making the best game possible for the fans, including listening to community feedback