A fintech client is seeking a Community Manager (Remote). This role will be pivotal inorganizing and categorizing digital content, managing FAQs on social media, and ensuring optimal discoverability across various platforms.
- Tag and categorize digital content accurately to enhance searchability and user engagement.
- Manage and respond to frequently asked questions (FAQs) on social media channels promptly and appropriately.
- Collaborate with content creators to understand the context and intent of content for effective tagging.
- Maintain consistency in tagging practices across all content types to ensure uniformity.
- Monitor content performance metrics and analyze the impact of tagging and FAQ management on engagement.
- Update and refine tags based on performance data and evolving content strategies.
- Assist in developing and implementing best practices for content tagging and management.
- Proven experience in content management or digital marketing.
- Strong understanding of content categorization and SEO principles.
- Excellent written and verbal communication skills.
- Detail-oriented with strong organizational skills.
- Ability to work independently and as part of a collaborative team.
- Familiarity with content management systems and tagging tools is a plus.
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