Community Manager

Posted 16 Hours Ago
Be an Early Applicant
Shiloh, IL, USA
In-Office
75K-75K Annually
Mid level
Real Estate • PropTech
Creating authentic experiences since 1919.
The Role
Oversee daily operations of a residential community, including leasing approvals, occupancy and revenue performance, budgeting, collections, resident satisfaction, team leadership, vendor relationships, property inspections, marketing, reporting, safety, and emergency preparedness. The manager also handles resident issues, audits property files, monitors expenses, coordinates maintenance needs, and communicates property performance to supervisors and owners.
Summary Generated by Built In
Company Description

2B Residential, a market leader in Class A multi-family management, is seeking an experienced Community Manager to join our team at The Oasis at Hartman Lakes, premier 55+ active adult community in Shiloh, Illinois.

If you're a driven property management professional who enjoys leading teams, creating exceptional resident experiences, building relationships and driving community success, this is an exciting opportunity to make a meaningful impact.

Salary Range: Up to $75,000 per year plus bonus

Schedule: Must be available to work Saturdays and Sundays.  

Why Join 2B Residential?

We offer a competitive compensation package, generous commission opportunities, and outstanding benefits, including:

  • Medical, Dental, and Vision Insurance
  • Company-Paid Short-Term and Long-Term Disability
  • Company-Paid Life Insurance
  • Paid Time Off, including vacation, sick time, personal days, and paid holidays
  • 401(k) Retirement Plan
  • Career growth and development opportunities

Job Description

What You'll Do 

As Community Manager, you will oversee the day-to-day operations, financial performance, resident satisfaction, and team leadership of the community. You'll be responsible for maximizing occupancy and revenue while ensuring residents receive an outstanding living experience.

Responsibilities Include: 

  • Approves all prospective resident applications, discounts and renewal leases, and signs all leases
  • Ensures excellent customer service to prospective and current tenants
  • Responsible for promoting a quality living experience for all residents
  • Maintains budgeted occupancy levels, budgeted rental rates and other property goals
  • Prepares, executes and monitors operating budget, ensures expense control and maintains effective rental collections
  • Prepares, analyzes and evaluates property status reports, such as financial statements and variance and occupancy reports
  • Accurately prepares and submits property invoices
  • Maintains knowledge of market conditions
  • Develops and implements resident retention, marketing and advertising programs
  • Manages resident issues
  • Manages vendor selection and vendor relations
  • Manages petty cash held on the property
  • Maintains organized file system for resident information
  • Audits property files and various status reports to ensure they are being completed timely and accurately
  • Performs property inspections, so as to ensure visual appeal of property and maintain hazard-free conditions
  • Communicates with supervisor and/or property owners regarding the overall function of the property
  • Inspects buildings and grounds to ensure safety and cleanliness, and alerts maintenance to items that need to be repaired
  • Responsible for reporting general liability claims and property loss claims timely and accurately
  • Responsible for shopping competitive properties
  • Prepares and practices emergency plan, including evacuation, earthquake or inclement weather drills, and determines where people will go in the event of an emergency or disaster

Qualifications

What We're Looking For

  • Minimum of three (3) years property management experience 
  • High School diploma required, and college degree preferred and/or training, or equivalent combination of education and experience
  • Strong customer service and relationship-building skills.

Join Our Team 

This position requires a positive and engaging, self-motivated professional who possesses good communication skills and enjoys working with people. If qualified and interested, we look forward to hearing from you!

Additional Information

Village Green is an equal opportunity employer committed to cultivating an inclusive and diverse workplace. We welcome and encourage all qualified individuals to apply, regardless of personal characteristics or background.

As part of our hiring process, all employment offers are contingent upon the successful completion of required background checks. Village Green maintains drug-free workplace locations, and pre-employment drug testing is required.

We also participate in E‑Verify to confirm employment eligibility in accordance with federal law.

Skills Required

  • Minimum three years of property management experience
  • High school diploma
  • College degree
  • Relevant training or equivalent combination of education and experience
  • Strong customer service and relationship-building skills
  • Availability to work Saturdays and Sundays
  • Successful completion of required background checks
  • Pre-employment drug testing
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The Company
HQ: Southfield, MI
1,391 Employees
Year Founded: 1919

What We Do

Village Green became one of the nation’s premier apartment companies by continually innovating to serve the evolving needs of residents and focusing on creating communities of long-term value. Today, we manage approximately 40,000 apartment homes within some 50 cities, along with integrated mixed-use retail spaces that include restaurants, coffee shops and markets. Our commitment, first and foremost, is to our customer—and that customer might be a resident, a client owner, or one of our 1,100 employees. TO OUR RESIDENTS — We believe customer service is priceless. Our operational philosophies are rooted in the underlying theme that it is our most important job to make the customer smile. We focus on community cleanliness, curb appeal, amenities, timely maintenance, resident programs, and best-in-class service to make each of our communities a great place to call home. TO OUR CLIENT OWNERS — We believe in the details. Our success comes only when we are effective at understanding and executing your investment goals for each asset we manage. Our interests are aligned through performance-based incentive fees to prove that we are committed to achieving the goals we set. We view our client owners as partners and steward your resources as if they were our own.

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