Community Manager

Cityscope is seeking a community manager to help build vibrant city based interest based communities.

We are looking for someone who can create contributor networks and run initiatives to build an engaged audience community. To keep different stakeholders engaged and foster real relationships with them. We require folks who can help us keep pace with the dynamic ecosystem of regional content creators, freelancers and content enthusiasts. In this role, you will help to manage and grow our online and offline communities across all available platforms. You will also seamlessly manage internal contributor base and act as the link between Cityscope and its various networks/stakeholders. This individual will be responsible for defining and owning our community strategy as well as representing the company’s voice across these interest based communities.

About

Cityscope.media is a Regional Content and Experience platform delivering city based information and hyperlocal commerce. Our platform intends to bridge the gap between vast sources of information (and the information overload and clutter that comes with it) and regional developments that are highly underreported and underrepresented. We don’t just report information, we research, analyze, explain and curate it. We also co-create bookable experiences, workshops, activities and events with skilled locals. We intend to be your first friend in the city and a guide to the best a town has to offer. We also provide a way for local businesses, creators and freelancers to offer services and publish content. Imagine a clutter-free city based content + commerce platform where you can switch to the major cities around India and experience it like a local. Our mission is to ensure that high-value information about significant issues is accessible and is presented in a tone and context which citizens can understand and connect with.

You are the perfect fit for the role if you:

• 1-3 years of community management experience.

• Have excellent written and verbal communication skills.

• Love building relationships with people around you.

• Understand how to grow online communities and have a deep understanding and experience of social platforms such as YouTube, Meta, Reddit, Twitter and Discord. Passionate about role of social media in shaping brand narratives.

• Stay updated on everything happening in the world.

• Are a master of managing your time (you will be juggling with a bunch of different tasks and communicating with 100s of people daily across different platforms)

• Strong analytical skills, to track, measure and communicate results. Ability to identify and track relevant community KPIs

• Enjoys working in a fast-paced environment

• Experience in planning, creating, and launching successful social campaigns with proven results

• Passion for helping and amplifying the reach artists and creators

Here’s what you will do

• You will act as the voice of Cityscope in community events across all platforms and make it homely + lively for them across Discord, Reddit, Whatsapp, Telegram, and Facebook.

• Create opportunities for the stakeholders to interact and network with each other inside the community via ice-breaker sessions, contests, community catch-ups, and a lot more.

• Finding and Pitching potential partnerships within or outside of our direct community. You are to scout, Onboard, engage and support new and existing creators and contributors within our community.

• You’ll spend your time building strong relationships with users and using their feedback to help guide our internal development efforts. You will also help create a panel of highly engaged users to work with more closely and take feedback on under-development features

• Participation in discussions with teams, bringing the voice of our audience to these conversations. To Drive growth in users, partners, and collaborators by running growth programs

• Regular reporting on current community trends, sentiments, and key player insights and working closely with the customer support and product teams. Analyzing and reporting back on the campaign and channel performance

• Planning social and community campaigns and initiatives. Develop new content across online channels (e.g. blog articles, events, social media campaigns, promos, etc). Scheduling and posting of social and community content

Perks :

• Competitive Salary + ESOPs

• Subscriptions to premium platforms and learning platforms to upskill

Please share relevant links of projects you might have worked on and details of experiences managing social platforms and brand you might have worked with on [email protected]