The Role
Manage all leasing, occupancy, and financial performance for an apartment community. Lead leasing, marketing, and maintenance teams; oversee move-ins/turnovers, tenant relations, vendor contracts, budgets, accounts payable, and monthly financial reporting. Maintain property appearance, enforce leases, and resolve emergencies.
Summary Generated by Built In
West Shore is presently accepting resumes for a full-time Community Manager for one of our apartment communities. This is an excellent opportunity to join a growing and dynamic company with a broad future and a promote-from-within company culture.
We are seeking polished, engaging and energetic leaders with management experience and a commitment to apply their very best in a high-energy, upscale environment that rewards your efforts. Through training, coaching and continued education we develop our community managers to become the best in the industry!
In addition to a competitive salary, we offer a generous commission structure, full medical and dental benefits, paid holidays, vacation time, continued training, advancement opportunities and much more!
General Summary
Under the immediate supervision of the Regional Manager, the Community Manager is responsible for all aspects of leasing production at an apartment community.
Essential Job Duties and Responsibilities
We are seeking polished, engaging and energetic leaders with management experience and a commitment to apply their very best in a high-energy, upscale environment that rewards your efforts. Through training, coaching and continued education we develop our community managers to become the best in the industry!
In addition to a competitive salary, we offer a generous commission structure, full medical and dental benefits, paid holidays, vacation time, continued training, advancement opportunities and much more!
General Summary
Under the immediate supervision of the Regional Manager, the Community Manager is responsible for all aspects of leasing production at an apartment community.
Essential Job Duties and Responsibilities
- Maximize rental revenue by maintaining high occupancy and reduction of vacancy loss, bad debt loss, and concessions
- Lead and supervise a team consisting of leasing/marketing personnel and maintenance personnel
- Supervise apartment turnover process (including move-in/out inspections, processing applications, and monitoring unit “make-ready” requirements). Minimize unit “down-time” and vacancy loss due to turnover
- Have an in-depth understanding of site leasing trends, traffic patterns and product availability
- Ensure all sales & leasing models are maintained to the highest standards of cleanliness and maintenance and proactively communicate any problems to the appropriate party to address
- Improve Net Operating Income (NOI) through revenue maximization and expense controls while maintaining the physical asset
- Recommend changes to rents and fees in accordance with market changes
- Review and analyze monthly financial statements
- Supervise, monitor, and process accounts payable including posting, coding, and approving all site invoices
- Administer tenant leases and maintain good tenant relations; review, understand and enforce lease terms. Communicate with tenants to address their needs and resolve any issues. Ensure the proper execution of all screening procedures
- Prepare annual budgets and review monthly financial reports for individual portfolio properties and provide to owners monthly and quarterly
- Perform periodic inspections of the properties. Maintain the assigned Portfolio at a high level of appearance and performance. Resolve emergency maintenance issues
- Obtain and supervise third party vendors; evaluate service contract requirements and establish performance specifications and documents; manage the competitive bid process
- Completes other tasks as directed and assigned.
Skills Required
- Management experience supervising leasing, marketing, or maintenance teams
- Experience with residential leasing and tenant screening/enforcement
- Ability to prepare and review budgets and monthly financial statements
- Vendor management and contract evaluation experience
- Knowledge of unit turnover processes and property maintenance oversight
- Strong customer service and tenant relations skills
- Ability to maximize occupancy, control expenses, and improve NOI
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The Company
What We Do
West Shore Home is a technology-enabled American home remodeling company founded in 2006 by B.J. Werzyn. The company specializes in high-quality bathroom, window, door, and flooring remodeling services. It utilizes full-time employee installation teams and proprietary digital measurement technology to simplify the remodeling process for homeowners, focusing on faster installations, clearer communication, and greater consistency across every project nationwide.
