Community Manager (X/Twitter & Discord)

Posted Yesterday
Be an Early Applicant
3 Locations
Remote
Entry level
Artificial Intelligence • Software • Design
Image Generation and Editing tool
The Role
Build and nurture an ambassador community across Twitter (X) and Discord: find and relationship-manage creators, onboard and support ambassadors, maintain an organized pipeline, run and grow Discord engagement, and relay creator feedback to the team.
Summary Generated by Built In
About Us

Founded in the US in 2022 and now based in London, UK, Recraft is an AI tool for professional designers, illustrators, and marketers, setting a new standard for excellence in image generation.

We designed a tool that lets creators quickly generate and iterate original images, vector art, illustrations, icons, and 3D graphics with AI. Over 3 million users across 190+ countries have produced hundreds of millions of images using Recraft, and we're just getting started.

Join a universe of professional opportunities, develop and support large-scale projects, and shape the future of creativity. We are committed to making Recraft an essential, daily tool for every designer and setting the industry standard. Our mission is to ensure that creators can fully control their creative process with AI, providing them with innovative tools to turn ideas into reality.

If you’re passionate about pushing the boundaries of AI, we want you on board!

About the Role

Recraft's community keeps showing us the same thing: a lot of creators are already talking about the product on their own, simply because they like it. We're building this role around nurturing that — someone who finds these creators, builds real relationships with them, and helps grow an ambassador community across Twitter and Discord, with Reddit on the roadmap. This isn't a classic outreach or support role: it blends community building, relationship management, and a genuine interest in the creator economy.

Key Responsibilities
  • Identify and build relationships with active creators on Twitter (X) who already talk about Recraft, or who would genuinely enjoy using it

  • Onboard new ambassadors, explain how the program works, and support them as they get started

  • Maintain an organized, up-to-date pipeline of ambassadors — who they are, what they're working on, and how we can support them

  • Own the Discord community and experiment with new formats to keep it active

  • Share feedback with the team on what's working, what creators are saying, and where the program should evolve

What We're Looking For
  • Genuine interest in social media, creators, and online communities — a strong plus if you run something similar yourself

  • Comfortable approaching problems without a fixed playbook; open-ended questions don't throw you off

  • Organized enough to track relationships with a growing number of people without anything slipping through the cracks

  • A real interest in talking to people and building relationships, not just posting content

  • Self-starter, comfortable working independently

  • Strong written English

Nice to Have
  • Experience in community management, creator/influencer outreach, or growth roles

  • Familiarity with ambassador or affiliate programs

  • Experience with CRM or outreach-tracking tools

  • An existing personal presence on Twitter or similar platforms

What We Offer
  • Full-time, fully remote role

  • Close collaboration with the marketing team, with real input into how our community and brand voice evolve

  • A program built on genuine support for creators rather than rigid KPIs or referral fees

  • Competitive compensation.

Skills Required

  • Genuine interest in social media, creators, and online communities
  • Comfortable approaching problems without a fixed playbook
  • Organized enough to track relationships with a growing number of people
  • Interest in talking to people and building relationships
  • Self-starter, comfortable working independently
  • Strong written English
  • Experience in community management, creator/influencer outreach, or growth roles
  • Familiarity with ambassador or affiliate programs
  • Experience with CRM or outreach-tracking tools
  • An existing personal presence on Twitter or similar platforms
Am I A Good Fit?
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The Company
HQ: London
48 Employees
Year Founded: 2022

What We Do

Recraft is the AI image generation and editing tool for brand-consistent, high-quality visuals. Powered by Recraft V3, it gives full control over style and layout. Trusted by 5M+ creatives and teams at Amazon, NVIDIA, and Salesforce.

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