Community Manager - Tax Credit

Posted 15 Days Ago
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Baltimore, MD, USA
In-Office
65K-70K Annually
Mid level
Professional Services • Real Estate • Consulting
The Role
Manages assigned LIHTC residential communities, including tenant eligibility, recertification, leasing, compliance with HUD and Fair Housing regulations, rent collection, financial reporting, vacancies, delinquencies, maintenance coordination, contractor oversight, and staff supervision. The role also trains employees, supports residents, maintains property records, and ensures the community remains compliant, financially sound, and well maintained.
Summary Generated by Built In

Community Manager - LIHTC

This is a skilled administrative position for the management of residential commercial real estate. Work involves managing the operations of an assigned tax credit community and performing related duties. A Tax Credit Property Manager is responsible for the management of units, ensuring compliance with applicable HUD regulations, Housing Authority policies and Low-Income Housing Tax Credit (LIHTC) compliance. Work is performed with considerable independence under the direction of the Asset Manager and exercises direct supervision over assigned staff.

Essential Duties and Responsibilities: 

  • Three years of supervisory experience managing communities with LIHTC
  • Managing compliance and recertification programs for Tax Credit (LIHTC) Community.
  • Manage/Train/Supervise staff on compliance, certification and recertification process for Tax Credit (LIHTC) Community.
  • Performs supervisory, administrative, and management functions involved in property operations.
  • Supervises all assigned staff.
  • Assists, confers with, and advises new residents on lease requirements and responsibilities.
  • Conducts or supervises applicant background checks and recommends acceptance or rejection of applicants. 
  • Interviews prospective residents, shows available apartment units to applicants, and explains the operation of the dwelling equipment.
  • Leases vacant units to approved applicants.
  • Conducts eligibility of the initial examination and the re-examination, recertification for the tenants’ income and family composition as applicable.
  • Manages and maintains a waiting list of prospective residents.
  • Maintains and monitors lease and accounting records, accounts receivable/delinquency records and eviction notifications.  Collects rents and other monies due from residents; posts collections to resident account cards, prepares and makes bank deposits, prepares financial reports and reviews same to assure accuracy and completeness prior to submission.
  • Prepares and monitors daily, weekly, and monthly vacancies and delinquency reports.
  • Coordinates follow-up and initiation of work orders and requests for maintenance work.
  • Monitors contractors rendering services on the property.

Requirements: 

  • At least 2 years of Managing communities with Tax Credit programs
  • Two years supervisory experience effectively working with all levels of staff and management
  • Must be knowledgeable of all local, state and federal Fair Housing laws and regulations
  • Superior customer service skills and the ability to deal with difficult people and challenging situations while maintaining a positive and calm demeanor
  • Keep property in clean and curb appeal shape.
  • Ability to effectively and accurately communicate and present information verbally and in writing with tenants, owners and vendors 
  • Must be proficient with MS Office and Yardi-Voyager 
  • Possess proven financial and accounting acumen
  • Demonstrated ability to read a budget, conduct financial analysis and provide practical narrative and financial reporting
  • Experience with Onesite/Yardi software, preferred
  • AHM, COS, SCHM certification or equivalent preferred

Pratum prides itself on offering a competitive salary and extensive, market-competitive health and welfare BENEFITS including:

  • Medical, Dental & Vision
  • Prescription Drug Program
  • Paid Vacation & Holiday
  • Paid Personal/ Sick Leave
  • Company Paid Life Insurance
  • Company Paid AD& D Insurance
  • Company Paid Short- Term
  • Company Paid Long-term Disability
  • Supplemental Life Insurance
  • Dependent Supplemental Life Insurance
  • Educational Assistance
  • Financial Planning
  • Retirement Savings Plan with company matching
  • Company outings and events

This role is exempt and has an anticipated annualized base salary range of $65K to $70K for a new employee depending on a number of relevant factors including individuals’ experience, qualifications, knowledge, skills, abilities, client/property or company budgetary limitations/guidelines, and other job-related company and market considerations.  This position may be eligible to receive discretionary and/or performance-based bonuses on a spot or annual basis, which are variable depending on individual merit/performance, budgetary limitations, company performance, and other job-related factors. 
Pratum Companies is committed to a diverse workforce and is an Equal Opportunity Employer.
Pratum Companies is committed to a diverse workforce and is an Equal Opportunity Employer. Full-time positions (30+ hours/week) are eligible for 2 weeks paid vacation, 3 weeks sick and related leave, 11 paid holidays, and health & welfare benefits as outlined on the Company’s website.  To learn more about our company and our benefits, go to: https://pratumco.com/careers/ or our benefits, go to: https://acrobat.adobe.com/id/urn:aaid:sc:VA6C2:7de62ae7-78e9-4c19-b5ef-e6cc0885946c
Pratum Companies is committed to a diverse workforce and is an Equal Opportunity Employer.

Skills Required

  • At least two years managing communities with tax credit programs
  • Two years of supervisory experience working effectively with all levels of staff and management
  • Knowledge of local, state, and federal Fair Housing laws and regulations
  • Superior customer service skills and ability to handle difficult people and challenging situations calmly
  • Ability to maintain the property in clean and attractive condition
  • Effective verbal and written communication with tenants, owners, and vendors
  • Proficiency with Microsoft Office and Yardi Voyager
  • Proven financial and accounting acumen
  • Ability to read budgets, conduct financial analysis, and prepare practical narrative and financial reports
  • Experience with Onesite/Yardi software
  • AHM, COS, SCHM certification or equivalent
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The Company
500 Employees
Year Founded: 2024

What We Do

Pratum Companies is a national, integrated multifamily real estate firm serving public agencies, private investors, and developers. It provides development and construction advisory services, multifamily property management, acquisition and investment, third-party compliance and leasing consulting, and commercial cleaning. The company operates more than 150 multifamily communities, representing over 15,000 apartment homes across eight states in the Mid-Atlantic and South Atlantic regions.

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