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What You'll Do:
- Engage with and manage the Ollie and broader dog community across various social media platforms (Instagram, Facebook, TikTok, etc.) and monitor comments and trends to foster a sense of community and drive meaningful interactions.
- Drive proactive social interactions across social channels to keep Ollie involved in relevant conversations and top of mind for social users.
- Reach out proactively to users who are not currently following or engaging with Ollie’s social media channels. Like, comment on, and respond to their content, and keep track of these interactions.
- Implement strategies to grow and nurture our online community through effective engagement.
- Monitor social media trends, competitor activities, relevant conversations, and user feedback.
- Collaborate with the Social Media Lead to support social media campaigns, giveaways, promotions, and events.
- Address community issues, conflicts, and feedback with professionalism and empathy.
- Build positive relationships with community members, influencers, dog owners, and other stakeholders to enhance community engagement and increase brand visibility.
Who You Are:
- You have a proven experience as a Community Manager or similar role in social media management.
- You have a strong understanding of social media platforms, trends, and best practices.
- You're familiar with social media tools (i.e. Sprout Social).
- You have excellent written and verbal communication skills.
- You're a creative thinker with the ability to develop engaging content and messages.
- You possess strong organizational and multitasking abilities.
- You're passionate about dogs and dog wellness.
- You can work independently and alongside the Social Media Lead.
- You're able to craft engaging, brand-aligned responses. Humor is encouraged!
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What We Do
At Ollie, we love dogs and the people who love them. It’s this passion that defines Ollie as an innovative pet wellness brand. Our goal is simple: to provide a healthier, easier way to care for our dogs and in turn help them live as long as canine-ly possible. We see every dog as an individual and learn all we can about them in service of their health, happiness, and longevity. We are determined to make healthy, all-natural food more accessible so that every dog can receive the nutrition and care they deserve. Ollie is backed by top-tier venture capital firms that have also invested in companies like Mirror, Dandy, Package Free, Prose and Glossier. We've also been covered by Forbes, People Magazine, Insider, Refinery29, The Skimm and many other news outlets. As a member of our growing team, you’ll take part in a company culture that cares deeply about its work and its team members.
Why Work With Us
Ollie is well positioned to become a truly material, and impactful pet brand. We consider flexibility and autonomy to be fundamental pillars of our culture, without the sacrifice of community and camaraderie. Our hope is that our team can work and live where they feel personally and professionally fulfilled.
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