Who we are
We’re GoSpooky: the ones who get all things social. A global agency made for the social era. We grow brands through content, community and commerce, keeping them at the forefront of culture. Social isn’t just first, it’s the foundation.
From creatives and commerce specialists to game designers and data analysts, we cover the full social spectrum. If it shapes internet culture, we’re on it, making fast, bold and relevant work that actually gets shared.
As official partners of Instagram and Snapchat and partners and social affiliates of TikTok (Shop), we work with brands like KLM, JBL, Samsung, Prime Video and HEMA. Driven by bold ambition, endless creativity and authentic people, our teams think ahead, react fast and keep brands culturally relevant. Whether it’s live social shopping, creator management, social-first campaigns or turning a trend into a brand moment.
We’re always looking for fresh energy: people who bring new perspectives, challenge the norm and help us and our clients evolve. If you love shaking up social, thinking big and moving fast, you’ll fit right in.
The Role
As a part-time Community Manager for KLM, you have a lot of responsibilities. You will be in charge of posting and responding to comments on our clients’ brand pages on TikTok, and Instagram, YTS and Facebook. It’s important that you feel comfortable engaging with online communities with punny comebacks, polite replies to complaints, and more. We ask that you have a keen eye for detail, especially when it comes to Dutch and English grammar and interpunction. Besides this, sharing locally relevant trends and insights is also part of your responsibility, as we aim to keep leading brands at the forefront of social media at all times. It’s your responsibility to report this to the team. This is a part-time role, so you can work from our office in Amsterdam, but also partly from home as long as you have a good internet connection and a phone or computer that gets you on the right social media platforms.
We are looking for a native Dutch-speaking Community Manager with excellent English skills who is based in the Netherlands. Please note that only candidates currently residing in the Netherlands will be considered for this role!
What you’ll do
- Manage and moderate client brand pages across TikTok, Instagram, YouTube, and Facebook: responding to comments, DMs, and interactions in an on-brand voice
- Monitor social media trends daily and flag relevant opportunities to the content and strategy team
- Assist with reporting and learnings, gathering data and insights that help measure performance and shape future strategy
- Join weekly / bi weekly team meetings
What we're looking for
- You are experienced in engaging with online communities on various platforms such as TikTok, but also Instagram, Facebook, YTS, LinkedIn, etc.
- You are up to date on current social media trends and can identify what fits our client's tonality, objective, and audience
- You have a keen eye for grammar and spelling, ensuring error-free communication on behalf of our clients
- You have a good sense of humour without being offensive, and be comfortable creating witty replies and/or copies for our client’s social media pages
- You can identify crises and alert the wider team immediately, working together to develop appropriate responses to the relevant audience
- You can report on everything that is happening on the accounts to inform the wider team and client
- You are a native Dutch speaker with great fluency in English
- You are available for around 8 hours a day from Friday to Sunday, so about 24 hours a week
What’s in it for you?
- Holiday allowance of 8% on top of your salary based on the amount of hours you will work
- A pension plan where you contribute a percentage of your salary
- Unlimited mental health support via OpenUp
- Training opportunities to develop your skills and grow with us
- Phone allowance of up to €25/month (depending on your role)
- Working at the forefront of social with people who are truly passionate about creativity and social
Apply for the job
So, do you want to join our team? We’d love to hear from you! Please note: a valid EU work permit is required for this role.
GoSpooky is an equal-opportunity employer. Our hiring decisions are based on objective measures and we will not discriminate against any aspect of your identity. We believe that a diverse team is crucial to our collective success and value an inclusive culture where everyone can make their impact and bring their true unique selves to work.
Skills Required
- Experience engaging with online communities across TikTok, Instagram, YouTube, Facebook, LinkedIn
- Native Dutch speaker with great fluency in English
- Residing in the Netherlands (candidates must be currently based in the Netherlands)
- Available approximately 8 hours per day Friday to Sunday (about 24 hours/week)
- Keen eye for grammar, spelling, and punctuation in Dutch and English
- Ability to create witty, on-brand replies and maintain appropriate tone
- Ability to identify and escalate crises to the wider team immediately
- Monitor social media trends and flag relevant opportunities to content and strategy teams
- Assist with reporting, gathering data and insights to measure performance
- Reliable internet connection and a phone or computer capable of accessing social platforms
- Valid EU work permit required
What We Do
GoSpooky is a global social agency that keeps leading brands at the forefront of social platforms. We’re redefining advertising and setting new standards that make traditional old-school agencies look outdated. Our clients include Amazon, LVMH, Nike, Disney, Samsung, Verizon, JBL, and Coca-Cola. And we’re official creative agency partners for TikTok, Meta, and Snap.
