At LOOP, social media is where culture, community, and brand storytelling collide. We’re looking for a Senior Social Media Manager who brings strategic clarity, strong people skills, and hands-on production experience — someone who can lead channels with confidence and turn ideas into impact.
At LOOP, we’re looking for a Community Manager & Creative Copywriter who brings FMCG food brands to life through both conversation and content. You’ll craft compelling copy, spark engaging interactions, and turn everyday product moments, launches, and cultural trends into stories that audiences want to share. This role is for someone who loves food culture, understands fast-moving consumer behavior and thrives in a dynamic, digital environment where creativity and responsiveness drive impact.
Requirements
- Create Engaging Brand Content: Write compelling digital copy, captions, community posts, and campaign messaging that bring food brands to life and inspire meaningful engagement.
- Bring Ideas to Life: Dissect client briefings and work on creative asset ideas and concepts as part of the digital content creation process. Pitch these ideas to clients and take ownership in briefing and help guiding internal creatives during execution.
- Engage Food Communities Daily: Respond to comments, messages, and conversations across social platforms, creating authentic interactions around food and product experiences.
- Drive Brand Appetite: Build and nurture engaged communities by turning everyday product moments into craveable, shareable content and conversations.
- Moderate with Brand Sensitivity: Handle inquiries, feedback, and complaints with care, maintaining a tone that reflects each brand’s identity and values while collaborating closely with the Customer Care team to ensure consistent, high-quality communication.
- Leverage Food, Beverage & Culture Trends: Stay on top of food trends, seasonal moments, and cultural conversations, translating insights into timely content and community activations that keep brands relevant and engaging.
- Identify Risks and Opportunities Through Social Listening: Track brand, competitor, and industry conversations to detect emerging risks, anticipate potential crises, and uncover audience insights and growth opportunities.
- Community & Language Communication: Communicate in German at a native level and write high-quality copy and captions in English and German.
Benefits
- 4-day Workweek: At LOOP you can choose between a 5-day or a 4-day workweek – and have the freedom to switch between these models twice a year.
- Free Sports and Fitness: Yoga, fitness, climbing, tennis and more. LOOP covers the costs and gives you access to fitness studios and sports facilities across Austria or Germany.
- +20% Vacation: We don’t believe there can be enough time to recharge, that’s why all our team members get +20% vacation days per year, we call it Sunny Hours.
- 4000+ m² Office Space: Our loft space is part of our identity. An ideal environment for working, collaborating and finding inspiration — with an additional 600m² film- and photo studio.
- 100% Hybrid Work: Home office or LOOP office space? It’s your choice every day, and you don’t even need approval.
- International and Diverse: Team members from 40+ different nationalities in 7 locations, English as main language and a 55% female leadership quota.
- And much more: Language Courses, Visa Support, LOOP.Horizon workshops and trainings, Klimaticket Contribution, Audiobook Library, Headspace App Subscription, etc.
At LOOP, we believe great work deserves fair pay — and that transparency builds trust. For this role, the gross annual starting salary (full-time, based in Austria) is EUR 40,000. That’s our baseline for candidates who meet the key requirements. If you bring more to the table — deeper experience, sharper skills — we’re ready to reflect that in your offer. Our internal compensation framework is designed to keep things fair, structured, and clear.
So, if you are motivated to join the LOOP Team, we are happy to offer you a position as a Community Manager & Creative Copywriter in Salzburg, Vienna or Berlin. We are looking forward to receiving your online application!
Skills Required
- Senior-level social media or community management experience
- Create compelling digital copy, captions, community posts, and campaign messaging
- Experience working with FMCG or food brands and understanding consumer food culture
- Ability to dissect briefs, pitch ideas to clients, and brief/guide internal creatives
- Daily community engagement: respond to comments, messages, and conversations across platforms
- Moderation skills and collaboration with Customer Care to handle inquiries, feedback, and complaints
- Social listening and monitoring to identify risks, anticipate crises, and uncover insights
- Native-level German and high-quality copywriting in German and English
What We Do
LOOP is a digital-first lead agency, exploring the intersections between design, technology and digital brand building for leading brands. With a team of 400 digital talents and through data driven marketing, we help brave clients to stand out in the digital age. Over the last few years our brilliant team has done remarkable and innovative work for internationally recognised high-profile brands such as Puma, Audi, Breitling, Red Bull and numerous others.
