COMMUNITY LIAISON

Posted 2 Days Ago
Be an Early Applicant
Murrieta, CA, USA
In-Office
69K-76K
Mid level
Healthtech • Professional Services • Social Impact
The Role
The Community Liaison role involves promoting VNAcare services, generating referrals, educating the community, and ensuring customer satisfaction. It requires fieldwork and CRM documentation.
Summary Generated by Built In

Description

VNAcare, a not-for-profit leader in home care, is looking for dedicated healthcare professionals to join our team.

Join our team and provide compassionate care to patients in your community! We are a leader in Hospice services that offers the best programs available in Murrieta and surrounding communities.  Come on board with us as a Community Liaison!!!

With offices throughout Southern California, you can become part of the team who continues to be a leader in providing professional and comprehensive care to critically, chronically or terminally ill patients in our community.

Our clinicians enjoy flexible schedules including limited weekends/after-hours/on-call which promotes a healthy work-life balance.

We offer competitive salaries, mileage reimbursement, and a generous benefits package

Benefits include:

· Comprehensive orientation/on-the-job training program

· Medical, Dental and Vision

· Life / AD&D

· Short-Term/Long-Term Disability 

· Retirement Plan with employer match

· Flexible Spending Accounts

· Employee Assistance Program

· Educational Assistance / Continuing Education

· Sick, Vacation, Holiday Pay

The Community Liaison position is open in our Murrieta location. This is a Full-time position during our day shift from 8:00am-5:00pm.

Requirements of the Community Liaison:

· Licensed or unlicensed health professional with experience in business development

· Knowledgeable about home health care, hospice, managed care, community relations, home care trends and reimbursement issues

Community Liaison Duties Include:

· Spends 75% of time in the field selling/marketing VNAcare services, generating referrals for these services, and implementing strategies to increase sales of these services and referrals for these services.

· Provides professional and community education on agency programs and services.

· Participates in Community Health Fairs and events in respective territory. 

· Participates in appropriate associations/service groups.

· Communicates effectively keeping the Director of Healthcare Partnerships apprised of activities in the territory. Acts as a liaison between the customer and the agency.

· Identifies new referral sources, develops and implements plans to build business and generate referrals.

· During field visits, monitors satisfaction of patients, referral sources, and other customers.

· Maintains Trella CRM to ensure appropriate and complete documentation. Submits weekly notes and schedule to Director of Healthcare Partnerships.

· Identifies and obtains contracts with appropriate facilities (RCFE’s and SNF). Develops a relationship with these facilities to generate referrals.

· Provides education to physicians and office staff on Care Plan coordination.

· Assist in coordinating and obtaining timely physician review and signatures on care plans and supplemental orders within the assigned territory, in accordance with regulatory and organizational requirements.

For assistance in applying for a position with VNAcare, please contact the Human Resources Dept. at (909) 624-3574.

EEO, M/F/Protected Veterans/Individual with Disability

Skills Required

  • Licensed or unlicensed health professional
  • Experience in business development
  • Knowledge of home health care and hospice services
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The Company
811 Employees
Year Founded: 1918

What We Do

Vna Health Care offers affordable, comprehensive primary care and specialized services, promoting accessible health solutions for all individuals in suburban Chicago. It is a humanitarian, not-for-profit organization dedicated to providing compassionate, dependable, and comprehensive primary care and community health services.

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