Community Lead - West Des Moines

Posted 4 Hours Ago
Be an Early Applicant
West Des Moines, IA, USA
In-Office
Entry level
Fitness • Sports
The Role
Build awareness and community for a new Pilates studio through local partnerships, events, pop-ups, social media, lead generation, member engagement, and referral-driven membership growth. Support the General Manager with studio goals, prospective member follow-up, front desk operations, and an exceptional in-studio experience. Requires strong relationship-building, communication, organization, flexibility, and enthusiasm for wellness and boutique fitness.
Summary Generated by Built In
Build Community. Create Connection. Grow the Brand.

At JETSET Pilates, we believe community starts long before someone walks through our doors. The Community Lead is responsible for introducing JETSET to new markets, building meaningful local relationships, and creating experiences that inspire people to become part of our community.

Working alongside the General Manager, this role is the driving force behind local partnerships, community events, social media, and member engagement. From helping launch a brand-new studio to supporting its long-term growth, the Community Lead plays a key role in building awareness, generating leads, and creating an exceptional member experience.

This is an ideal opportunity for someone who loves meeting people, thrives in the community, and is excited by the idea of helping build something from the ground up.

What You'll Do

    Pre-Opening | Launch the Market

    Before the studio opens, you'll serve as JETSET's ambassador throughout the community by:

    • Building relationships with local businesses, wellness partners, run clubs, apartment communities, and corporate organizations.

    • Planning and executing community activations, pop-ups, and tabling events.

    • Supporting JETSET On The Mat community classes and creating memorable guest experiences.

    • Capturing leads and helping build a strong founding member community.

    • Creating engaging local social media content alongside the marketing team.

    • Generating excitement and awareness leading into opening day.

    • Post-Opening | Grow the Community

      Once the studio opens, your focus shifts toward converting community into membership by:

      • Continuing to build partnerships that drive referrals and new memberships.

      • Supporting local events and ongoing community engagement.

      • Partnering with the General Manager to drive membership growth and studio goals.

      • Following up with prospective members and supporting lead conversion.

      • Delivering an exceptional member experience during in-studio shifts.

      • Supporting front desk operations while helping create a welcoming, elevated studio environment.

Who You Are

    You are someone who naturally connects with people and enjoys building relationships. You're energized by being out in the community, creating memorable experiences, and representing a brand you believe in.

    You bring:

    • Experience in hospitality, fitness, retail, events, marketing, or community engagement.

    • Exceptional communication and relationship-building skills.

    • A passion for health, wellness, and boutique fitness.

    • Strong organizational skills with the ability to manage multiple priorities.

    • An entrepreneurial mindset and a proactive approach to problem-solving.

    • Flexibility to work mornings, evenings, weekends, and community events as needed.

Why This Role Matters

    The General Manager is responsible for leading the studio. The Community Lead is responsible for growing the community around it.

    Together, these roles create the culture, energy, and member experience that define JETSET Pilates.

    If you're excited by the opportunity to launch new markets, build meaningful relationships, and help shape the future of one of the fastest-growing boutique fitness brands, we'd love to meet you.

Skills Required

  • Experience in hospitality, fitness, retail, events, marketing, or community engagement
  • Exceptional communication and relationship-building skills
  • Passion for health, wellness, and boutique fitness
  • Strong organizational skills and ability to manage multiple priorities
  • Entrepreneurial mindset and proactive approach to problem-solving
  • Flexibility to work mornings, evenings, weekends, and community events
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The Company
HQ: Miami Beach, FL
Year Founded: 2010

What We Do

JETSET Pilates is a boutique fitness franchise that offers a 50-minute, high-intensity, low-impact, full-body workout on custom reformers. The brand focuses on providing a modern, immersive Pilates experience with DJ-curated playlists and choreographed routines. They are rapidly expanding their footprint through a franchise model, providing support and training to studio owners while maintaining a premium, community-focused environment for clients seeking to improve their strength, flexibility, and overall wellness.

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