Community & Events

Posted 16 Days Ago
Be an Early Applicant
San Francisco, CA, USA
In-Office
150K-225K Annually
Entry level
Food • Hospitality
The Role
Own Town’s community strategy, peer-learning programs, online community, and events calendar. Convert user-built workflows into widely adopted resources, support go-to-market initiatives, and share community insights with Product and Support. Measure activation, retention, and adoption, while partnering with Content Marketing and Product Marketing on launches. The role requires hands-on event execution, strong writing, AI and automation expertise, analytical thinking, and five-day-per-week office presence in San Francisco.
Summary Generated by Built In
About Town

We're an applied AI company building a powerful assistant that makes it easy for anyone to create and use software in their everyday work. Town builds a persistent model of you — your voice, judgment, relationships, priorities — and does real work on your behalf across every tool you use: email, calendar, docs, Slack, CRM. It doesn't wait to be prompted. It observes, learns, and acts.

We most recently raised a $55M Series A led by Andreessen Horowitz, with participation from Forerunner Ventures and continued support from First Round Capital, Alt Capital, and Conviction — plus angels including Adam D'Angelo, Soleio Cuervo, and Immad Akhund. Our founders, Jean-Denis and Tony, previously led EPD at Plaid and applied AI product at Google.

About the role

Our best users don't just use Town — they build with it. They write routines and skills, wire up their own tools, and then tell other people how to do it.

You'll build Town's community function: the events calendar, the places our users talk to each other, and the pipeline that turns a great routine someone built on a Tuesday into something thousands of people use by Friday. The bar isn't attendance numbers or follower counts. It's whether community measurably makes people better at using Town.

What you'll do
  • Own Town's community strategy end to end: which audiences we serve, which programs we run, and what each one is supposed to move. Take Town into the communities our users already belong to. Show up as a human being (not a booth).

  • Build the peer-learning engine. Find the people doing the most interesting work in Town, get what they've built into a form other people can use, and get it distributed. This is the core of the job, not a byproduct of running events.

  • Grow our online community. Set the tone yourself, seed the questions, and make sure the answers show up — so people come back because their peers are there.

  • Create our events calendar: in-office show-and-tells, builder nights, workshops, dinners, and our presence at the AI events that matter.Turn community output into GTM fuel: user-built routines, workflows, and stories that Marketing, Sales, and Support can use to help our prospective users and customers.

  • Close the loop with Product and Support — you'll hear what's breaking and what people wish existed before anyone else does, and you'll make sure that lands with the team that can fix it. Our sessions so far have taught us as much as they've taught attendees. Own that loop and make sure what you hear reaches the people who can act on it.

  • Define what good looks like and instrument it: touchpoints, activation, retention, and adoption among community members versus everyone else. Bring the numbers, not the anecdotes.

  • Partner with Content Marketing and PMM on launches — community's job before, during, and after every ship.

You might thrive here if you
  • Have experience in community, customer marketing, or event marketing, and have run programs yourself rather than managing people who did.

  • Have built something from nothing — a program, a community, a conference track — and can point to what it changed.

  • Are an AI power user. You've built real workflows with agents or automation tools, and you can sit with a user and make their setup better on the spot.

  • Write well and quickly, in a voice people actually want to read.

  • Run events without drama. Venue, catering, run-of-show, day-of chaos — you've done all of it and you like it.

  • Think in metrics as naturally as in programs, and are comfortable owning a number.

  • Are in SF and want to be in the office five days a week.

  • Find the work yourself and close the loop without being chased.

Skills Required

  • Experience in community, customer marketing, or event marketing
  • Hands-on experience running programs rather than only managing others
  • Experience building a program, community, or conference track from nothing
  • Ability to demonstrate measurable impact from programs built
  • Advanced practical use of AI agents or automation tools
  • Strong, fast writing skills
  • Hands-on event execution experience, including venue, catering, run-of-show, and day-of operations
  • Comfort owning metrics and using quantitative analysis
  • Must be located in San Francisco and work in the office five days per week
  • Ability to work independently and close loops without supervision
Am I A Good Fit?
beta
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.

The Company
17 Employees
Year Founded: 1993

What We Do

The Town Company is a restaurant in Kansas City, MO, that celebrates old-school culinary traditions with modern interpretations of the new Midwestern table. The menu highlights seasonal produce from neighboring farms and features a live-fire, wood-burning hearth using native Missouri white oak, offering an intimate dining experience and a dedicated Chef's Counter.

Similar Jobs

In-Office or Remote
3 Locations
702 Employees
133K-186K Annually

Our National Conversation (ONC) Logo Our National Conversation (ONC)

Community Events Intern

Digital Media • News + Entertainment • Social Impact
In-Office or Remote
Santa Monica, CA, USA
80 Employees

Jack & Jill AI Logo Jack & Jill AI

Founding Community and Events Lead

Artificial Intelligence • HR Tech • Productivity • Software
In-Office
San Francisco, CA, USA
100K-160K Annually

Datadog Logo Datadog

Program Manager

Artificial Intelligence • Cloud • Security • Software • Cybersecurity
Easy Apply
Hybrid
San Francisco, CA, USA
6500 Employees
148K-179K Annually

Similar Companies Hiring

Tastewise Thumbnail
Artificial Intelligence • Big Data • Food • Retail • Software • Generative AI • Big Data Analytics
NYC, NYC
120 Employees
Fairly Even Thumbnail
Hardware • Robotics • Sales • Software • Hospitality
New York, NY
30 Employees
Amalgamated Sugar Thumbnail
Food • Greentech • Agriculture • Industrial • Manufacturing
Boise, Idaho
768 Employees

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account