Community Associate

Republic of Work is Ireland's leading innovation hub and coworking space, based at 12 South Mall in the heart of the city. We’re home to startups, scaleups, remote teams and enterprise clients and we’ve recently expanded significantly (15,000sqft - 22,000sqft), adding new floors and increasing our capacity to serve Cork’s growing business community. This is a place where things happen. Our members are building companies, closing deals and connecting with each other every day.

The Role

The Community Associate role is an entry-level role that will be based out of our hub in Cork City. This is a position that serves as the point of contact for members and visitors of Republic of Work. This is a dynamic position that tends to the day-to-day needs of the office and assists the Republic of Work team in providing seamless operational support. An ideal opportunity for someone looking to learn and grow at an exciting organisation.

• Operate the front desk and answer queries through phone

• Have awareness of all office systems, including Office RnD, Hubspot, Xero and security systems

• Greet visitors and notify the appropriate staff/members of their arrival

• Answer, screen, and forward any incoming calls

• Get to know our members and help them get the most out of their Republic of Work experience

• Maintain stationery and cleaning supplies

• Manage and distribute incoming packages and mail

• Maintain the integrity of our office’s safety and security by creating, replacing, and/or distributing member access fobs

• Clerical duties such as accounts, filing, copying, printing etc.

• Other duties as assigned

• Front of house duties:

• Answering the phones

• Greeting visitors

• New member orientation

• Booking meeting rooms

• Day to day building operations:

• Opening and closing

• Monitoring essential stock levels and ensuring adequate stock

• Completing daily checklists

• Primary point of contact for all queries related to the site

  Events Support

• Setup and breakdown of events space

• Issuing invites, monitoring registrations

• Hosting, ensuring catering staff are supported

• Events follow-up and reporting, including NPS
  

  Community Events

• Take responsibility for regular community events with guidance from the management team

• Administrative support for Republic of Work management team

• Community outreach, and support ecosystem development

• Desk research

• Maintain CRM

• Relationship building and management

• Representing Republic of Work at public events and engagements

• Support maintenance of data platforms, including data entry