Community and Moderation manager at Fanalysis - powered by passion
A bit about us
We’re building the go-to platform for real football fans—a centralised home where trusted and passionate supporters can share their voices, insights, and emotions. Our mission is to amplify the perspectives of those who live and breathe the game, and to create a space where genuine fan sentiment drives the conversation. This is a really exciting opportunity to join the founding team and be a really important part of driving our success.
About the Role
We’re looking for a Community & Content Manager to help us grow, engage, and protect our fan community. You’ll play a central role in shaping the culture of our platform—celebrating the best of football fandom while keeping the experience safe and respectful. You’ll be the bridge between our fans and the product, driving interaction, highlighting great content, ensuring the fans’ voice is heard in the business and setting the tone for how fans connect on our platform. At the same time, you’ll put content moderation processes in place, ensuring harmful or abusive behaviour doesn’t get a foothold.
Responsibilities
Foster a vibrant, respectful community by encouraging healthy discussion and user participation
Develop and enforce community guidelines, moderation protocols and grow the team to deliver this
Monitor app content daily for spam, abuse, or inappropriate behaviour and moderation decisions when needed
Highlight top fan posts, comments, and content within the app
Engage directly with users to build trust and a strong sense of belonging
Work with the marketing and product team to improve in-app community features and flag potential risks
Track community health metrics and share insights with the team
About You
You’re deeply familiar with online football culture and know what makes fans tick
You’ve run or grown a community—on Discord, Reddit, Twitter/X, or within an app
You have a calm, fair, and thoughtful approach to moderating online spaces
You’re great at spotting trends, encouraging participation, and recognising standout contributors
You’re organised, proactive, and comfortable working across community, content, marketing and product teams
Experience with moderation tools, community management software, or trust & safety frameworks is a bonus
This is a full-time role based in London. Our office is in Soho and we believe in the benefits of working together, so ideally you’d be able to join us in the office at least 3 days a week.
Top Skills
What We Do
Fanalysis is about fan empowerment. We want to find out what fans think about their club, their players and their manager, so that fan-opinion can be at the heart of football coverage. We aggregate ratings and opinions from real, vetted supporters to create true fan sentiment, all in one safe, fan-first space.
And this is just the kick-off. From the Premier League to every league—and even other sports—the potential for Fanalysis is massive. We’re growing fast and always on the lookout for people who love football, data and content as much as we do, so if that’s you take a look at our open roles and get in touch.
