Communications Specialist Senior - TS/SCI w/Poly

Posted 3 Days Ago
Be an Early Applicant
Annapolis Junction, MD, USA
In-Office
108K-144K Annually
Senior level
Aerospace • Information Technology • Professional Services • Security • Software
The Role
Designs, configures, and maintains global voice, video, and chat infrastructure. Performs OS/security patching, vulnerability assessment, Tier 1/2 support, virtualized app management, and service desk ticket processing for unified communications platforms.
Summary Generated by Built In

Type of Requisition:

Regular

Clearance Level Must Currently Possess:

Top Secret SCI + Polygraph

Clearance Level Must Be Able to Obtain:

Top Secret SCI + Polygraph

Public Trust/Other Required:

None

Job Family:

Marketing and Communications

Job Qualifications:

Skills:

Communication, Teamwork, Unified Communications

Certifications:

CompTIA Network + - Comp Tia Security + Certification - Comp Tia Security + Certification

Experience:

8 + years of related experience

US Citizenship Required:

Yes

Job Description:

Unified Communications Specialist

At GDIT, people are our differentiator. As a Unified Communications Specialist you will help ensure today is safe and tomorrow is smarter. Our work depends on Communications Specialist Advisor joining our team.
HOW A UNIFIED COMMUNICATIONS SPECIALIST WILL MAKE AN IMPACT
Responsible for the architecture, configuration, and maintenance of worldwide Voice, Video, and Chat, physical and virtual infrastructure.

● Installation of operating system and security patches.

● Assessing the applicability of vulnerabilities and maintain security compliance of the Voice, Video, and Chat infrastructure.

● Provide support for customer scheduled and unplanned outages, regardless of scale and impact.

Serve as the support for Tier 1 and Tier 2 technicians across all communication platforms.

WHAT YOU’LL NEED TO SUCCEED:
● Education: Bachelor of Arts/Bachelor of Science
● Required Experience: 8+ years of related experience

● Required Skills and Abilities:

  • Must have a thorough knowledge of a Voice over Internet Protocol (VoIP) technologies.
  • Should have a strong background with Cisco Unified Communications Manager, Cisco Meeting Server, Unified Contact Center, and/or Microsoft Skype for Business.
  • Must have managed virtualized applications or have knowledge of how to manage virtualized applications.
  • Must be proficient in the use of Microsoft Office.
  • Good communication and customer service skills.
  • Be a team player and have the ability to work in a fast-paced environment.
  • Must be able to monitor and process Capabilities Service Desk tickets.
  • Certification: 8570 compliant with a Security + certificate is required.

● Preferred Skills:

  • Strong knowledge of TCP/IP and DHCP troubleshooting is preferred.
  • Experience with Session Border Controller (SBC) and SIP detailed traces is a plus.
     

● Security Clearance Level: TS/SCI w/Poly
● Location: On Site
● US Citizenship Required
GDIT IS YOUR PLACE:
● 401K with company match
● Comprehensive health and wellness packages
● Internal mobility team dedicated to helping you own your career
● Professional growth opportunities including paid education and certifications
● Cutting-edge technology you can learn from

#MD_2026Alumni

The likely salary range for this position is $107,744 - $143,750. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.

Scheduled Weekly Hours:

40

Travel Required:

Less than 10%

Telecommuting Options:

Onsite

Work Location:

USA MD Annapolis Junction

Additional Work Locations:

Total Rewards at GDIT:

Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.

 



Our Identity Verification Process:

As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during virtual interviews. We reserve the right to take your picture to verify your identity and prevent fraud. By proceeding, you authorize the collection, processing, and use of your biometric data for identity verification and security purposes.

About Our Work:

We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 26,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.

Join our Talent Community to stay up to date on our career opportunities and events at

gdit.com/tc.

Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans

Skills Required

  • Top Secret SCI with Polygraph clearance
  • US Citizenship
  • Bachelor's degree (BA/BS)
  • 8+ years related experience
  • CompTIA Security+ (8570 compliant)
  • CompTIA Network+
  • Thorough knowledge of VoIP technologies
  • Experience with Cisco Unified Communications Manager
  • Experience with Cisco Meeting Server
  • Experience with Unified Contact Center
  • Experience with Microsoft Skype for Business
  • Experience managing virtualized applications
  • Proficiency with Microsoft Office
  • Ability to monitor and process Capabilities Service Desk tickets
  • Good communication and customer service skills; team player
  • Strong knowledge of TCP/IP and DHCP troubleshooting
  • Experience with Session Border Controller (SBC) and SIP trace analysis
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