Communications Specialist II

Posted 4 Days Ago
Be an Early Applicant
Charleston, SC, USA
In-Office
Entry level
Healthtech • Professional Services • Biotech • Pharmaceutical
The Role
Operates telecommunications, radio, PBX, Centrex, and teletype equipment to provide operator and dispatch services. Receives and transmits routine and emergency communications, dispatches law enforcement and public safety personnel, trains attendants, prepares schedules, and may supervise shifts. The role requires continuous communication, stress management, rotating shifts, and occasional physical exertion in a hospital communications call center.
Summary Generated by Built In

Job Description Summary

Operates telecommunications or radio equipment to provide operator or dispatch services. This class consists of entry- and journey-level positions which may involve lead worker functions. Serves as a PBX or Centrex attendant. Trains PBX or Centrex attendants. Serves as shift supervisor; prepares work schedules for other attendants. Operates radio or teletype equipment. Receives and transmits routine and emergency radio, telephone and teletype traffic. Dispatches law enforcement, public safety or other personnel and equipment in response to service requirements.

Entity

Medical University Hospital Authority (MUHA)

Worker Type

Employee

Worker Sub-Type​

Regular

Cost Center

CC002330 CHSCorp OH - Communications Call Center

Pay Rate Type

Hourly

Pay Grade

Health-22

Scheduled Weekly Hours

40

Work Shift

Nights (United States of America)

Job Description

Operates telecommunications or radio equipment to provide operator or dispatch services. This class consists of entry- and journey-level positions which may involve lead worker functions. Serves as a PBX or Centrex attendant. Trains PBX or Centrex attendants. Serves as shift supervisor; prepares work schedules for other attendants. Operates radio or teletype equipment. Receives and transmits routine and emergency radio, telephone and teletype traffic. Dispatches law enforcement, public safety or other personnel and equipment in response to service requirements.

Additional Job Description

Education: High School Degree or Equivalent Work Experience: 0-6months


Physical Requirements 

  • Mobility & Posture 
  • Standing: Continuous 
  • Sitting: Continuous 
  • Walking: Continuous 
  • Climbing stairs: Infrequent 
  • Working indoors: Continuous 
  • Working outdoors (temperature extremes): Infrequent 
  • Working from elevated areas: Frequent 
  • Working in confined/cramped spaces: Frequent 
  • Kneeling: Infrequent 
  • Bending at the waist: Continuous 
  • Twisting at the waist: Frequent 
  • Squatting: Frequent 
  • Manual Dexterity & Strength 
  • Pinching operations: Frequent 
  • Gross motor use (fingers/hands): Continuous 
  • Firm grasping (fingers/hands): Continuous 
  • Fine manipulation (fingers/hands): Continuous 
  • Reaching overhead: Frequent 
  • Reaching in all directions: Continuous 
  • Repetitive motion (hands/wrists/elbows/shoulders): Continuous 
  • Full use of both legs: Continuous 
  • Balance & coordination (lower extremities): Frequent 
  • Lifting & Force Requirements 
  • Lift/carry 50 lbs. unassisted: Infrequent 
  • Lift/lower 50 lbs. from floor to 36”: Infrequent 
  • Lift up to 25 lbs. overhead: Infrequent 
  • Exert up to 50 lbs. of force: Frequent  
  • Examples: 
  • Transfer 100 lb. non-ambulatory patient = 50 lbs. force 
  • Push 400 lb. patient in wheelchair on carpet = 20 lbs. force 
  • Push patient stretcher one-handed = 25 lbs. force 
  • Vision & Sensory 
  • Maintain corrected vision 20/40 (one or both eyes): Continuous 
  • Recognize objects (near/far): Continuous 
  • Color discrimination: Continuous 
  • Depth perception: Continuous 
  • Peripheral vision: Continuous 
  • Hearing acuity (with correction): Continuous 
  • Tactile sensory function: Continuous 
  • Gross motor with fine motor coordination: Continuous 
  • Selected Positions: 
  • Olfactory (smell) function: Continuous 
  • Respirator use qualification: Continuous 
  • Work Environment & Conditions 
  • Effective stress management: Continuous 
  • Rotating shifts: Frequent 
  • Overtime as required: Frequent 
  • Latex-safe environment: Continuous 

 

If you like working with energetic enthusiastic individuals, you will enjoy your career with us!

The Medical University of South Carolina is an Equal Opportunity Employer. MUSC does not discriminate on the basis of race, color, religion or belief, age, sex, national origin, gender identity, sexual orientation, disability, protected veteran status, family or parental status, or any other status protected by state laws and/or federal regulations. All qualified applicants are encouraged to apply and will receive consideration for employment based upon applicable qualifications, merit and business need.

Medical University of South Carolina participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here: http://www.uscis.gov/e-verify/employees

Skills Required

  • High school degree or equivalent
  • 0–6 months of work experience
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The Company
HQ: Charleston, SC
25,000 Employees
Year Founded: 1824

What We Do

The Medical University of South Carolina (MUSC) is a public academic health system founded in 1824 and based in Charleston, South Carolina. MUSC combines patient care (MUSC Health), medical education, and biomedical research to advance health statewide and beyond. The institution trains health professionals, conducts translational research, and delivers comprehensive clinical services across South Carolina.

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