Communications, Senior Associate

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London, Greater London, England
Hybrid
Financial Services
We’re one of the world’s biggest technology-driven companies
The Role

Job Description
We're searching for an eager, dynamic, passionate and creative communicator to join J.P. Morgan's Global Banking communications team. This high-functioning group drives employee engagement across the business through thoughtful, holistic and data-driven communications strategies-and by being trusted, strategic advisors with effective delivery for our most senior leaders around the world.
As a Communications Senior Associate in Global Banking, you will be an all-around-athlete who is an expert on all aspects of communications channels and tools, reaching both internal and external audiences. Specifically, you will be responsible for supporting the broader communications team creating executive messages, drafting talking points, designing presentations, writing internal articles, and planning and managing internal events end-to-end to reach and inform our audiences. Additionally, you will research and develop media lists and create briefing documents for executives speaking to press. You will be a proactive and energetic storyteller and project manager who will help articulate the team's vision and oversee the development and execution of communications plans that deliver on our priorities. Partnership is at the heart of what we do and how we work. You will need to prioritize building and maintaining relationships with the business we support and across the teams we work closest with, like business management, social media and other communications groups.
Job Responsibilities:

  • Help drive the internal communications and employee engagement and for J.P. Morgan's Global Banking and Global Investment Banking businesses, including town halls and employee events, executive messages, recognition opportunities, talking points and internal stories.
  • Support media relations needs across the team, from creating reporter lists to developing briefing books and drafting pitch emails.
  • Write, edit and maintain quality control of compelling internal stories and content.
  • Develop strong relationships with communicators across the firm and among our broader communications team.
  • Research communications and engagement opportunities and understand the small and big details.
  • Stay up to date on communications trends and industry news, contributing insights and helping to identify opportunities to drive greater impact through strategic communications while increasing efficiency and effectiveness.
  • Develop and support senior level strategic presentations and project management, including decks, briefs, talking points.
  • Work with financial partners and leadership team to track overall budgets including forecasting, planning, headcount, accruals, and reconciliations.
  • Track and measure results to showcase business impact.


Required Qualifications, Skills and Capabilities:

  • Relevant work experience and hold a bachelor's degree in business, finance, economics, communications, journalism, or other related area.
  • Working knowledge of corporate internal and employee communications strategies, best practices, implementation and execution.
  • Passion and creativity for storytelling, with the ability to breakdown complex subjects for different audiences.
  • Outstanding writing and editing skills and ability to communicate effectively with all levels of employees and management.
  • Excellent project management and organizational skills with the ability to multitask and prioritize high volume, high priority initiatives in a dynamic, fast-paced environment.
  • Excellent attention to detail.
  • Analytical, strategic approach to problem solving and finding solutions.
  • Strong visual storytelling skills (i.e. digital design for presentations).


Preferred qualifications, capabilities, and skills:

  • Solid understanding of the financial services industry, particularly investment banking.
  • Comfortable navigating matrixed organizations.
  • Knowledge of SharePoint and intranet technology.
  • Comfortable with strategy and end-to-end execution.
  • Proficient in Word, Excel, PowerPoint; Additional software skills (e.g., HTML, Adobe Creative Suite including video editing) a plus.
  • Internally-motivated, intentional, empathetic and well-organized storyteller who's ready to try and learn new things as opportunities arise


*Please also note work and deadlines associated with this position at times may happen outside regular business hours and you will need to be able to respond, within reason, when these situations arise.
About Us
J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
About the Team
J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.

What the Team is Saying

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Meng M.

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JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands.

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Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com.

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