Communications Representative

Born out of a passion for outstanding customer service and a commitment to innovation, Biz Voice Boost was founded with one goal: to provide a call centre experience that’s as unique as each of our clients. We saw a need for a service that goes beyond generic solutions and decided to create one.

Job Summary

We are seeking a motivated Communications Representative to support outreach activities, customer engagement efforts, and public-facing interactions. This role is ideal for individuals who enjoy working with people, building relationships, and contributing to a collaborative team environment.

Responsibilities

• Provide information about company products and services to customers.
• Support outreach and customer engagement initiatives.
• Build positive relationships with customers and visitors.
• Maintain accurate records of communication activities.
• Gather customer feedback and share insights with the team.
• Collaborate with team members to achieve communication goals.
• Represent the company during public-facing activities.
• Support daily engagement and outreach operations.
• Participate in training and professional development.

• High school diploma or equivalent required.
• Strong communication and interpersonal skills.
• Positive attitude and professional demeanor.
• Excellent organizational and multitasking abilities.
• Ability to work in a team-oriented environment.
• Strong attention to detail and adaptability.
• Customer-focused mindset.

• Competitive salary ($45,000–$50,000 annually)
• Career growth opportunities
• Professional development and ongoing training
• Collaborative and supportive work environment
• Paid time off
• Health, dental, and vision insurance
• Retirement savings plan
• Employee assistance program
• Work-life balance
• Performance recognition programs