Marketing Communications Partner, Specialty Products

Reposted 2 Days Ago
Be an Early Applicant
2 Locations
In-Office or Remote
Senior level
Other
The Role
Lead and manage the global customer service team, ensuring efficiency and quality in operations. Oversee issue resolution, process improvements, and team performance. Collaborate with cross-functional teams for seamless customer experiences.
Summary Generated by Built In

As Global Marketing Communications Partner, Specialty Products you manage global internal and external communications efforts for one of PPG's strategic departments, Specialty Products (SP). You will work in a fast-paced environment with leadership from one of PPG's most diverse businesses. You will define and developing a marketing communications strategy and plan that aligns with business strategy and goals. You will partner with outside marketing, communications, and advertising freelancers and agencies to implement tactics and meet established goals. You will be on an on site/hybrid schedule and based in the Monroeville location and report to the General Manager, Specialty Products.

Key Responsibilities:

  • Work with global business leaders to develop global strategic communications plans. These plans align with goals to guide awareness and familiarity of PPG, enhance the reputation of the company, and contribute to efforts to improve sales of specialty products.
  • Partner with business leaders, strategic market managers and product managers to develop annual communication strategies that support and accomplish goals globally.
  • Help implement marketing communications programs through the execution of creative content (both digital and print), promotion, and mechanisms that drive customer experience.
  • Promote earned media strategy and edit press releases and other media materials related to new products, events, capacity expansion, M&A.
  • Develop digital marketing strategies including SEO, SEM and marketing automation to bring traffic to websites and increase awareness for PPG products.
  • Coordinate tradeshow participation and industry events, including identification of opportunities to participate in, overall messaging strategy and customer engagement plans.
  • Collaborate with business leaders to develop and refine product/segment messaging, ensuring consistency across products, and develop message maps and talking points.
  • Lead product-line branding strategy development and serve as trademark gatekeeper working with product managers and trademark council to manage new product name creation, trademark clearance, registration and compliance needs.
  • Develop and implement strategies for lead nurturing, customer engagement, improve pipeline conversion and increase sales and improving customer loyalty.

Qualifications:

  • Bachelor's degree in marketing, communications, business, advertising or other related field of study.
  • At least 10+ years of experience in communications, marketing communications, advertising, corporate communications, public relations, media relations, brand marketing, or related field.
  • Demonstrated ability to lead full toolbox of communications strategies and office software and digital marketing tools and counsel senior company leaders.
  • Experience in a technical field where translation of technical information for general audience messaging was required.
  • Exceptional writing, analytical and persuasive skills, ability to multi-task, and working knowledge of Associated Press style.
  • Experience reviewing creative and messaging for accuracy and compliance with legal requirements (FTC marketing standards and Green Guides, ADA, CAN-SPAM, GPSRIS, etc.

About us: 

PPG: WE PROTECT AND BEAUTIFY THE WORLD™ 

Through leadership in innovation, sustainability and color, PPG helps customers in industrial, transportation, consumer products, and construction markets and aftermarkets to enhance more surfaces in more ways than does any other company. To learn more, visit www.ppg.com and follow @PPG on X. 

The PPG Way 2030  

We are customer champions 

Proactive. Bold. Trustworthy. Everything we do starts with our customers. We listen, move fast and don’t stop until we solve their biggest challenges. When our customers win, we all grow. 

We act with purpose and speed 

Agile. Data-driven. Empowered. We take smart risks to stay ahead of the competition. We work proactively with agility, using quality data to develop solutions that create value.  

We are excellent operators 

Productive. Collaborative. Accountable. No matter our role, we identify problems, take ownership and always bring solutions. We are both proactive and responsive to drive continuous improvement and deliver results. We support our frontline, the faces of PPG to our customers.   

We compete to win 

Future-focused. Driven. Ambitious. We are passionate about growing our business and winning with our customers. We deliver results, embrace new technologies and leverage agility and speed as strengths. 

We are PPG proud 

Strong. United. Passionate. We work safely, act with integrity and value our diverse perspectives. We celebrate achievements and take pride in the positive impact we create together to protect and beautify the world. 

At PPG we use AI in the hiring process to make the process more efficient. AI tools do not make hiring decisions. You can learn more by going to  https://careers.ppg.com/us/en/candidate-resources.  

PPG provides equal opportunity to all candidates and employees. We offer an opportunity to grow and develop your career in an environment that provides a fulfilling workplace for employees, creates an environment for continuous learning, and embraces the ideas and diversity of others. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, color, creed, religion, national origin, age, disability status, marital status, veteran status, sexual orientation, gender identity or expression.  

If you need an adjustment due to a disability, please email [email protected]

PPG pay ranges and benefits can vary by location which allows us to compensate employees competitively in different geographic markets. PPG considers several factors in making compensation decisions including, but not limited to, skill sets, experience and training, qualifications and education, licensure and certifications, and other organizational needs. Other incentives may apply.  
Our employee benefits programs are designed to support the health and well-being of our employees. Any insurance coverages and benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents.  Benefits will be discussed with you by your recruiter during the hiring process. 

PPG values your feedback on our recruiting process. We encourage you to visit Glassdoor.com and provide feedback on the process, so that we can do better today than yesterday.
 

Skills Required

  • BA degree with 8-10 years related experience
  • 1-3 years of experience in a manager level role
  • Proficient in international logistics processes
  • Proficient in managing processes aligned with PPG Export Compliance guidelines
  • Strong leadership skills
  • Excellent problem-solving skills
  • Excellent communication skills
  • Strong interpersonal skills
  • Ability to develop and implement strategic customer service plans
  • Proficient with TMS, ERP, and CRM systems

PPG Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about PPG and has not been reviewed or approved by PPG.

  • Retirement Support 401(k) matching, a Retirement Savings Plan, and mentions of pension structures are part of the package. Feedback suggests these programs strengthen long-term financial security and add meaningful value to total compensation.
  • Leave & Time Off Breadth Paid holidays, sick days, vacation, and volunteer time off are provided alongside parental leave and adoption assistance. Feedback suggests the breadth of leave options supports work-life needs across different life stages.
  • Flexible Benefits A wide menu includes medical/dental/vision, FSAs/HSAs with company seed contributions for HDHP enrollees, an EAP, and numerous voluntary options such as accident, critical illness, hospital indemnity, legal, and pet insurance. Feedback suggests the variety and optionality help employees tailor coverage to their circumstances.

PPG Insights

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The Company
HQ: Pittsburgh, PA
24,987 Employees
Year Founded: 1883

What We Do

PPG: We protect and beautify the world.® At PPG (NYSE:PPG), we work every day to develop and deliver the paints, coatings and specialty materials that our customers have trusted for more than 140 years. Through dedication and creativity, we solve our customers’ biggest challenges, collaborating closely to find the right path forward. With headquarters in Pittsburgh, we operate and innovate in more than 70 countries and reported net sales of $18.2 billion in 2023. We serve customers in construction, consumer products, industrial and transportation markets and aftermarkets. To learn more, visit www.ppg.com and follow @PPG on X and @PPGIndustries on Facebook, Instagram and Threads

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